Sending and receiving SMS/MMS on the Nextiva Mobile App

Mobile SMS/MMS is a feature on the Nextiva Mobile app that enables users to send and receive text (SMS) and picture (MMS) messages. Follow this article to send and receive SMS/MMS on the Nextiva Mobile App. 

Choose the image that looks most like your messages screen.

NextOS
Nextiva 3.0

Sending and receiving SMS/MMS on the Nextiva Mobile App (NextOS) 

1. Add a contact.

Under Contacts, press Plus (+) > Add Contact and enter the new contact details > Save

2. Send and receive SMS/MMS messages.

Under Messages, tap SMS > Plus (+). Either select the contact(s) from the contact list or enter the phone number(s) in the To field. You can send a message to multiple recipients to make a group SMS message. Enter your message and press Send. Press the Paper clip 📎 icon to the left of the text field to send an image (JPG, PNG, BMP, and GIF less than 2 MB). 

NOTE: If the message is more than 160 characters, it will be split into multiple messages on the recipient’s side.

Sending and receiving SMS/MMS on the Nextiva Mobile App (Nextiva 3.0) 

1. Add SMS contacts

Press Plus (+) > Add Contact > under IM Address add 1+area code+phone number@smsnextiva.com (e.g. 15556667777@smsnextiva.com) > Save.

NOTE: For versions 22.9 and older of the Nextiva mobile app, you can only add new SMS recipients using the Nextiva Desktop App. For more information, click here

2. Send and receive SMS messages

Under Messages, tap Plus (+). Select your SMS Contact. Enter your message and Send.

NOTE: Inbound texts display under Messages.

 
Need additional help? Click here.
Updated on September 9, 2021

Was this article helpful?

How can we help you?
Our team is ready to answer any questions you may have.
Cameron J. | with Nextiva since 2018
Allison D. | with Nextiva since 2018
Aimee R. | with Nextiva since 2017
General support Number transfers

Don't need live help? Submit a ticket instead.