Sending and receiving text messages on the Nextiva Mobile App

Mobile text messaging (SMS/MMS) is a feature on the Nextiva Mobile app that enables users to send and receive text (SMS) and picture (MMS) messages. 

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NextOS
Nextiva 3.0

Sending and receiving text messages on the Nextiva Mobile App (NextOS) 

Under Messages, tap SMS > Plus (+). Either select the contact(s) from the contact list or enter the phone number(s) in the To field.

You can send a message to multiple recipients to make a group SMS message. Enter your message and press Send.

Press the Paper clip 📎 icon to the left of the text field to send an image (JPG, PNG, BMP, and GIF less than 2 MB) or audio file (.mp3, .wav, and .mp4). 

NOTE: If the message is more than 160 characters, it will be split into multiple messages on the recipient’s side.

Sending and receiving text messages on the Nextiva Mobile App (Nextiva 3.0) 

1. Add SMS contacts.

Press Plus (+) > Add Contact > under IM Address add 1+area code+phone number@smsnextiva.com (e.g. 15556667777@smsnextiva.com) > Save.

NOTE: For versions 22.9 and older of the Nextiva mobile app, you can only add new SMS contacts using the Nextiva Desktop App. For more information, click here

2. Send and receive text messages.

Under Messages, tap Plus (+). Select your SMS Contact. Enter your message and Send.

NOTE: Inbound texts display under Messages.

 
Need additional help? Click here.

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Cameron J. | with Nextiva since 2018
Nicole S. | with Nextiva since 2018
Sarah N. | with Nextiva since 2017
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