Integrating outlook with the Nextiva Desktop App

Quickly make calls or send a chat directly from Outlook using the Nextiva Desktop App. With Outlook integration, you can also identify other Nextiva App user’s availability from Outlook. You can also search all local contacts saved in Outlook directly from the Nextiva App.

NOTE: Outlook integration is only supported by Windows. 


Click Options > General > Integrations > Enable Outlook plugin integration.

Contact actions in Outlook

Once Outlook integration is enabled, right-click on any received email or contact in Outlook to send a chat or make a call. The chat and video options are only available for other Nextiva App users. 

NOTE: You cannot call phone numbers stored in an Outlook Active Directory (AD) or Global Address List (GAL). You can only call numbers that are stored in the local Outlook contacts list.

Need additional help? Click here.

Was this article helpful?

How can we help you?
Our team is ready to answer any questions you may have.
Cameron J. | with Nextiva since 2018
Nicole S. | with Nextiva since 2018
Stefany V. | with Nextiva since 2018
General support Number transfers

Don't need live help? Submit a ticket instead.