How am I Notified of My Renewal?

Nextiva customers are notified via email 5 days before the next billing cycle due date.

This pro-forma invoice allows you to view the charges that will automatically be assessed on your renewal date. The pro-forma will include the credit usage on the account as of that date, if applicable.

Note: The actual invoice may change if additional toll-free, international, or minute usage calls are placed or received in the interim. The invoice may also alter if additional product offerings are added to the account.

Should you have any concerns regarding your “Pro-Forma” invoice, please contact us at

Need additional help? Click here.

Was this article helpful?

How can we help you?
Our team is ready to answer any questions you may have.
Cameron J. | with Nextiva since 2018
Allison D. | with Nextiva since 2018
Stefany V. | with Nextiva since 2018
General support Number transfers

Don't need live help? Submit a ticket instead.