- Choppy audio
- Dropped calls
If you are experiencing either choppy audio or dropped calls while using the Nextiva Mobile App, it is typically due to the data source (cellular or Wi-Fi). It is recommended to make sure your network meets the Nextiva network requirements. For more information, click here.
While checking into the network, you can enable Nextiva Anywhere and Call Through so that all calls route using the cellular data instead. It is important to note that while routing calls through your cellular data, it may count towards your minute usage if your cellular plan is not unlimited.