Business phone service

Core

$15 /user/mo

$23 /user/mo

$23 Save 35%

For small teams

Reliably run your business and communicate with your team and customers through unified voice, video, SMS, and digital channels with instant setup, no hardware, centralized conversations, and built-in tools for productivity, collaboration, and responsiveness.

Core features:

Connect with customers and your team using award-winning, reliable voice conversations within the U.S. and CA*. Get a new number or bring over your existing number for free.

Inbound & Outbound Voice
Send and receive SMS text messages from your business phone number using the desktop and mobile app.

Business SMS
Collaborate face-to-face with video meetings. Engage in sidebar chats and record for future reference.

Video meetings
Get on the same page by sharing your screen during a video call or exchanging key files.

Screenshare & file share
Ensure all calls are professionally answered and properly routed using a virtual receptionist recording that directs callers to, for instance, “press one for Sales and two for Service.”

Call routing
Team chat & collaboration
Mobile app

Engage

$25 /user/mo

$50 /user/mo

$50 Save 50%

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For growing teams

Equip your sales and service teams to deliver fast, personalized experiences at scale with automation, advanced service tools, multi-site management, customizable workflows, intelligent routing, and real-time performance insights.

Everything in Core, plus:

Enable customers to reach your entire team via a shared SMS inbox, allowing multiple team members to access messages, respond promptly, and deliver faster resolutions.

Customer-to-team SMS Messaging
Give your business a professional edge by offering a universal, non-local, toll-free number.

Toll-free number & minutes
Move your business forward with insight gained from data found within your voice analytics.

Advanced reporting
Manage high-volume inbound calls and use touch tone prompts to route calls to best-fit agents.

Inbound sales and service call center*
Offer 24/7 support and efficiently manage responses to FAQs with web chatbot automation. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction.

Web chat: Live & bot

Power Suite CX

$75 /user/mo

Up to 100 Agents

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For sales & service teams

Deliver inbound and outbound service across two essential channels—voice and web chat—with built-in journey orchestration, automations, intelligent routing, and unified customer context. Everything you need to create a seamless, scalable customer experience.

Power Suite CX features:

Provide consistent support across voice and web chat channels. Use web chatbots to collect key information upfront and offer 24/7 self-service, with the option to transfer to a live agent when needed.

Voice & web chat
Let agents handle both incoming and outgoing calls in a single interface—maximizing productivity and reducing idle time.

Blended inbound & outbound calling
Automatically capture the content of voice conversations in real time and create post-call summaries.

AI transcription & summarization
Improve first-call resolution by routing callers to best-fit agents equipped to handle interactions specific to area of expertise, language, or demographic.

Customizable intelligent and skills-based routing

Running a business is hard.

Award-winning cloud phone system with superpowers

Core

For small teams

Engage

For growing teams

Power Suite CX

For sales & service teams

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Desktop

Mobile