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Automate your call center. Accelerate your team.
Nextiva’s call center automation tools use AI and intelligent workflows to take repetitive tasks off your plate. From voice bots to post-call automation, it’s everything you need to reduce wait times and boost productivity.
- Route every call with intelligent IVR
- Automate post-call notes, summaries, and follow-ups
- Improve workflows with AI and voice assistants
Trusted by innovators and forward-thinking companies:
More automation means less manual work.
Work smarter with intelligent routing
Automatically send calls to the right agent, every time. Reduce transfers, wait times, and dropped calls — without lifting a finger.
Free your team from repetitive tasks
Use AI to automate post-call actions like notes, ticketing, and follow-ups. That means more time for conversations with customers.
Increase contact center productivity
AI and automation let you handle more calls faster without overwhelming your agents or sacrificing service quality.
Results matter. Nextiva delivers.
Results
- 74% reduction in abandoned calls in 6 months
- 20% improvement in first contact resolution
- 90% improvement in queue adjustment times
Results
- 42% faster employee onboarding
- 20% savings over other solutions
- Zero client calls flagged as spam
Results
- 30% cost reduction
- 40% improvement in operational efficiency
- 30% growth in agent-driven revenue
Let’s help you boost productivity with call center automation and AI.
We’ll talk about your goals and show how automation can improve your workflows.
No pressure, no obligation.