Enabling mobile text messaging (SMS/MMS)

Mobile text messaging (SMS/MMS) is a feature on the Nextiva Mobile app that enables users to send and receive text (SMS) and picture (MMS) messages. A Nextiva phone number must be assigned as the user’s primary phone number to enable texting. For instructions on how to assign phone numbers, click here

Choose the image that looks most like your screen once logged in.

NextOS (Supports SMS/MMS)
Nextiva 3.0 (Supports SMS)

 

Enabling mobile text messaging (NextOS) 

From the NextOS admin dashboard, select Communication > Phone System > Numbers.

  1. Hover over the phone number and select Actions > Enable SMS > Confirm

NOTE: Please ensure you’re on the latest version of the app and that after the feature is enabled you log out and log back in.

 

Enabling mobile text messaging (Nextiva 3.0) 

To enable your Nextiva business numbers for texting, click here

 

Need additional help? Click here.

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