Setting up mobile SMS/MMS

Mobile SMS/MMS is a feature on the Nextiva Mobile app that enables users to send and receive text (SMS) and picture (MMS) messages. Follow this article to set up SMS for your account’s Nextiva Mobile app users.

Choose the image that looks most like your screen once logged in.

NextOS (Supports SMS/MMS)
Nextiva 3.0 (Supports SMS)

Activate SMS (NextOS) 

  1. From the NextOS admin dashboard, select Communication > Phone System > Numbers.
  2. Hover over the phone number and select Actions > Enable SMS > Confirm

NOTE: Please ensure you’re on the latest version of the app and that after the feature is enabled you log out and log back in.



Activate SMS (Nextiva 3.0) 

To activate your Nextiva business numbers for texting (SMS), click here


Need additional help? Click here.
Updated on October 1, 2021

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