Mobile text messaging (SMS/MMS) is a feature on the Nextiva Mobile app that enables users to send and receive text (SMS) and picture (MMS) messages. A Nextiva phone number must be assigned as the user’s primary phone number to enable texting. For instructions on how to assign phone numbers, click here. 

Choose the image that looks most like your screen once logged in.

Enabling mobile text messaging (NextOS) 

From the NextOS admin dashboard, select Communication > Phone System > Numbers.

1. Hover over the phone number and select Actions > Enable SMS > Confirm. 

NOTE: Please ensure you’re on the latest version of the app and that after the feature is enabled you log out and log back in.