Setting up sequential ring

Simultaneous ring allows you to ring up to 10 devices when receiving a call. These may be other phones in the office or remote phones, such as mobile phones. 

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Setting up simultaneous ring

From the NextOS admin home page, select Users > Actions > Voice Settings > Mobility > Simultaneous ring.

Enter up to 10 additional phone numbers or extensions to ring when receiving a call. 

Enable Answer confirmation so unanswered calls route to an appropriate destination, such as your Nextiva voicemail and not your personal voicemail.

You can also choose conditions based on a specified schedule and phone number(s), including any private or unavailable numbers.

 

 

Setting up simultaneous ring

From the Nextiva voice admin dashboard, hover over UsersManage Users > select the user > Mobility > Simultaneous Ring.

Enter the phone number. Choose to enable Answer confirmation so unanswered calls route to an appropriate destination, such as your Nextiva voicemail and not your personal voicemail. Save

You can also set up criteria based on a specified schedule and phone number(s), including any private or unavailable numbers. Click the Plus (+) icon under the simultaneous ring menu and enter the required information > Save Criteria

 

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Updated on September 14, 2021

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