What are Acceptable Uses for Nextiva Trunking?

Nextiva reserves the right to periodically review usage levels of unlimited minute service plans to ensure that you are not using such service in violation of our Acceptable Use Policy. Of particular note to SIP Trunking accounts are the following types of services which are specifically prohibited and may not be accessed through Nextiva’s unlimited voice service plan: conference calling, monitoring services, data transmissions, transmission of broadcasts or transmission of recorded material.


Some examples of potential violations of our Acceptable Use Policy include:

  • Autodialing, predictive-dialing, or robo-dialing.
  • Continuous, repetitive or extensive call forwarding.
  • Telemarketing


For additional information, please feel free to review the Nextiva Acceptable Use Policy located here.

Need additional help? Click here.

Was this article helpful?

How can we help you?
Our team is ready to answer any questions you may have.
Mark C. | with Nextiva since 2018
Allison D. | with Nextiva since 2018
Stefany V. | with Nextiva since 2018
General support Number transfers

Don't need live help? Submit a ticket instead.