Unassigning a License in the Nextiva Voice Portal

When a User no longer needs access to a feature, the Administrator can remove the license from a specific User to make it available for assignment to another User.


  1. Visit www.nextiva.com, and click Client Login to log in to NextOS.
  2. From the NextOS Home Page, select Voice.
  3. From the Nextiva Voice Administrator Portal, hover the cursor over the gear icon in the upper-right corner. Select My Account from the menu that appears.

My Account Selection


  1. In the left panel, click Licensing > Manage.

Manage Licensing

  1. Select the checkbox in the Unassign column to remove the licensing from the User, which will free up the license for assignment to another User once confirmed.

Unassign Checkbox

  1. Click Delete Assignment to confirm and remove the license from the User.

Deleting the Licensing Assignment

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