Setting up simultaneous ring

Automatically forward all incoming calls to any number, such as a phone number, voicemail, or extension.

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Setting up call forward always

From the NextOS admin home page, select Users > Actions > Voice Settings > Forwarding > Call forward always.

Enter the phone number or extension to automatically forward calls to.

Setting up call forward always as a user (feature access codes)

Feature access codes allow users to quickly and easily make changes to the way their Nextiva voice settings.

To activate call forward always, dial *72 and enter the 10-digit phone number to forward calls to, following by the # key.

To deactivate call forward always dial *73.

Setting up call forward always

Configure call forward always in any of the following ways:

For a user
For a call group
For an auto attendant

Setting up call forward always for a user

From the Nextiva Voice Admin Dashboard, hover over Users > Manage Users > select the user > Forwarding > Call Forward Alway.

Enter the phone number or extension to automatically forward calls to > Save.

Setting up call forward always for a call group

From the Nextiva Voice Admin Dashboard, hover over Advanced Routing > Call Groups > select the call group > Forwarding > Call Forward Always.

Enter the phone number or extension to automatically forward calls to > Save.

Setting up call forward always for an auto attendant

From the Nextiva voice admin dashboard, hover over Advanced Routing > Auto Attendant > select the auto attendant > Forwarding > Call Forward Always.

Enter the phone number or extension to automatically forward calls to > Save.

Setting up call forward always as a user (feature access codes)

Feature access codes allow users to quickly and easily make changes to the way their Nextiva voice settings.

To activate call forward always, dial *72 and enter the 10-digit phone number to forward calls to, following by the # key.

To deactivate call forward always dial *73.

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Updated on October 1, 2021

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Setting up call forward always

Setting up call forward always as a user (feature access codes)

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