Changing the number assignment on the Auto Attendant will change the number callers dial to access the Auto Attendant.
- Visit www.nextiva.com, and click Client Login to log in to NextOS.
- From the NextOS home page, select Voice.
- From the Nextiva Voice Admin Dashboard, hover over Advanced Routing at the top of the page, then select Auto Attendants.
- On the Manage Auto Attendants screen, click the drop-down menu to select the location to which the Auto Attendant belongs.
Select Auto Attendants Location
- Hover your cursor over the desired Auto Attendant, and click the pencil icon to the right.
Edit Auto Attendant
- In the Auto attendant profile section, select the phone number from the drop-down list.
Auto Attendant Profile
- Click Save. A pop-up window will appear confirming that the auto attendant has been updated.