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  5. Changing the Number Assignment on Your Auto Attendant
  1. Home
  2. Business Communication Suite
  3. Features
  4. Changing the Number Assignment on Your Auto Attendant

Changing the Number Assignment on Your Auto Attendant

Changing the number assignment on your Auto Attendant will change the number your callers dial to access your company or Auto Attendant.

 


  1. For Administrators, log in to NextOS by visiting www.nextiva.com and clicking on Login found at the top of the page.
  2. Log in to NextOS with your login credentials.
  3. From the main dashboard, hover your mouse over Advanced Routing at the top of the page, then select Auto Attendants  (Figure 1-1). Figure 1-1: Auto Attendants
  4. On the Manage Auto Attendants screen, click the drop-down menu to select the location to which the Auto Attendant belongs (Figure 1-2).

Figure 1-2: Auto Attendants Location Selection

  1. Hover your cursor over the desired Auto Attendant, and click the pencil icon to the right (Figure 1-3). Figure 1-3: Edit Auto Attendant
  2. In the Auto attendant profile section, select the phone number from the drop-down list (Figure 1-4). Figure 1-4: Auto Attendant Profile
  3. Click Save. A pop-up window will appear confirming that the auto attendant has been updated (Figure 1-5). Figure 1-5: Confirmation Message

 

 

Updated on May 8, 2018

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