Changing the Number Assignment on Your Auto Attendant

Changing the number assignment on the Auto Attendant will change the number callers dial to access the Auto Attendant.

  1. Visit, and click Client Login to log in to NextOS.
  2. From the NextOS home page, select Voice.
  3. From the Nextiva Voice Admin Dashboard, hover over Advanced Routing at the top of the page, then select Auto Attendants.  

Auto Attendants


  1. On the Manage Auto Attendants screen, click the drop-down menu to select the location to which the Auto Attendant belongs.

 Select Auto Attendants Location


  1. Hover your cursor over the desired Auto Attendant, and click the pencil icon to the right.

Edit Auto Attendant


  1. In the Auto attendant profile section, select the phone number from the drop-down list.

Auto Attendant Profile


  1. Click Save. A pop-up window will appear confirming that the auto attendant has been updated.

Confirmation Message



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Updated on November 6, 2019

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