Nextiva Link: Minutes policy

Nextiva Link is a flexible forwarding service packed with features such as an Auto Attendant, unlimited extensions, professional voicemail service, and multiple forwarding options. 


At this time, Nextiva Link plans do not have a carryover feature for unused minutes. Your monthly allowed minutes will reset on the date the recurring monthly fee is billed to your card on file.


What happens if I go over my minutes? How much will I be charged?

Depending on which Nextiva Link plan you have, you may be charged a per-minute rate after going over your monthly minutes. Nextiva Link Unlimited is the only plan where there is no limit to your number of minutes and no extra charge for incoming toll calls. Toll-free will still be charged, and will not count toward your overall minute usage. 

Nextiva Link Unlimited

  • Local: Unlimited
  • Toll Free: 4.5 Cents per minute

Nextiva Link 500 Minutes

  • Local: 4.5 cents per minute beyond 500 minutes monthly
  • Toll Free: 4.5 Cents per minute

Nextiva Link 100 Minutes

  • Local: 4.5 cents per minute beyond 100 minutes
  • Toll Free: 4.5 Cents per minute
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