Setting Up Phones Not Sold by Nextiva

All devices purchased from Nextiva will automatically be added to NextOS. Devices that are not purchased from Nextiva can be added manually, following the steps below.

 

  1. Visit nextiva.com, and click Client Login to log in to NextOS.
  2. From the NextOS Home Page, select Voice
  3. From the Nextiva Voice Admin Dashboard, click the Add link in the Devices tile. 
    Adding Devices
     
  4. Select the Add Device radio button at the top of the screen. 
    Add Device
  5. Select the phone model and enter the MAC address. 
    Model and MAC Address
  6. Click the blue Assign button at the bottom of the screen. A pop-up message will confirm if the device was successfully provisioned (Figure 1-4). Once you see the confirmation message, the device has been added to your account. You can assign it to a user at a later time, or go on to step 7 to assign it now. (Figure 1-4).
    Device Added
  7. To assign the device to a user, select the user to whom the device will be assigned from the drop-down list below the blue Assign button. 
    Adding a User
  8. Click the green Finish button at the bottom of the screen. A pop-up message will confirm if the device was successfully assigned to the user. 
    User Assignment Confirmation.
  9. Click the green Done button at the bottom to exit the screen.
Updated on July 11, 2019

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