Phone Features
Connect
Connect
Connect Unlimited
Minutes Included in each Package 100 minutes 500 minutes Unlimited Additional Minutes $0.05 $0.045 N/A Toll Free Numbers/ Local Number 1 1 1 Virtual PBX (Auto Attendant)
Using your telephone number(s) provided with your service and your extensions you create a Virtual Directory that allows incoming calls to navigate through your business. Allows incoming calls to select from the appropriate action to reach certain extensions or departments and is completely customizable to your business needs.
Voicemail
Customize your greeting and access your voicemail messages from your computer, office phone, email, or any phone also known as remote access.
Call Forwarding and Answering Rules
Allows you to direct incoming calls to wherever needed such as other employees, departments, even your cell phone.
Dial by Name Directory
Instantly make your company seem larger by allowing incoming calls to reach certain extensions or people by being auto prompted by the attendant to access an extension by dialing either first or last names.
Conferencing Features
Includes features to host conference calls vital for telephone meetings with multiple callers.
Web Portal Interface
The Portal interface is a web page that allows you the customer to manage all the options and specific features for your IP phone. Some of the features include voicemail, call history, profile scheduler and every other feature on your phone available with your service plan.
Password Protected
Provides security and privacy to your account by restricting access to anyone without the specific password per account and or individual user within a business account.
Voicemail Greeting Options
Within you have the ability to customize your voicemail greeting(s) by alternating greetings or browsing through and uploading personal greetings. Adjust your greetings to your personal preference and business needs.
Voicemail to Email
This feature mails your voicemail directly to your email inbox with the ability to manage those messages from there by listening, deleting, and forwarding your voicemails as well as a few other feature options.
Voicemail Remote Access
Allows the customer to access their voicemail for anywhere that there is phone or internet access. I deal for people that are always on the move.
Visual Waiting Indicator
Is an indicator, usually a blinking light depending on the phone that notifies the user that there is a voicemail in your mailbox.
Centralized Location
Bring all your remote locations to one centralize system.
Auto Attendant Features Virtual Extensions 10 Virtual Extensions 20 Virtual Extensions 100 Virtual Extensions Day and Night Mode Schedule
Provides the ability to have multiple schedules according to business hours or holiday schedules informing the incoming calls of the appropriate information. This is done by alternating auto attendant features to the appropriate schedules.
Dial by Name Directory
Auto attendant prompt that informs the caller to dial either the first or last name of the person there trying to reach and the system directs them to the corresponding extension.
Virtual Departments
Allows the customer to create specific departments such as Sales that directs incoming calls to the appropriate areas.
Multiple Auto Attendants
Allows the customer to have more than 1 auto attendant. Ideal for holiday schedules, alternate business hours and so forth.
Import your Greetings
Allows the customer to browse through and upload personal messages and greetings that may be stored in the form of a WAV files on their computer.
Music on Hold
Music or recordings that incoming calls will hear if they are places on hold. The customer has the ability to insert interruptions such as promotional ads and choose the duration of the interruption. These are uploaded in the form of 8 kbits or 16 kbits WAV files that are stored on the customer’s computer.
Hunt Groups
Assigned groups of extensions that all ring at once or sequentially when one specific number is dialed. For instance if the hunt group were to be assigned to sales, when that call is placed every sales phone assigned to that group would ring.
Extensions
Is a group of numbers that corresponds with a specific phone. This is how calls are directed to the appropriate phone and person.
Follow Me
This is a feature that allows the customer to program their number according to wherever there located. For example you could have incoming calls to your desk ring to your cell phone.
Conference Features Conference Bridge
Numbers assigned and given to people that they would use to dial in and be a part of that specific conference.
3-Way Conference
Allows 3 parties to be on one line all at the same time and all parties within this call all have the ability to communicate with each other freely.
Advanced Features Cell Phone Intergration
Softphone Support
Administration Features User Login
Is an interface that requires a username and password given to the customer to access their personal account and configuration options for their phone. Without these you cannot access the account because every account is password protected.
Office Manager Login
Is an interface that requires a username and password usually given to the office manager and is where all of the information for your entire Nextiva phone service is listed and managed. This includes every user, telephone, and extension within your company.
Owners Login
Customer Service Phone, Chat, Email
These are the available ways to contact us for customer support.
Setup Support
Upon purchase of any Nextiva service plan we will provide you with all the necessary support need to set up and maintain your account.
Personal Representation
When you purchase any Nextiva service plan we will assign you a personal customer service representative to make your experience as hassle free as possible.
Payment Options Annual payment option save up to 33%
$8.95
$19.95
$69.95Monthly payment option
$12.95
$24.95
$99.95
