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Trusted by 100,000+
businesses, including:
Nextiva Pricing
For small teams
Reliably run your business and communicate with your team and customers through unified voice, video, SMS, and digital channels with instant setup, no hardware, centralized conversations, and built-in tools for productivity, collaboration, and responsiveness.
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Core features:
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Inbound & Outbound VoiceConnect with customers and your team using award-winning, reliable voice conversations within the U.S. and CA*. Get a new number or bring over your existing number for free.
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Business SMS
Send and receive SMS text messages from your business phone number using the desktop and mobile app.
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Video meetings
Collaborate face-to-face with video meetings. Engage in sidebar chats and record for future reference.
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Screenshare & file share
Get on the same page by sharing your screen during a video call or exchanging key files.
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Call routing
Ensure all calls are professionally answered and properly routed using a virtual receptionist recording that directs callers to, for instance, “press one for Sales and two for Service.”
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Team chat & collaboration
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Mobile app
For growing teams
Equip your sales and service teams to deliver fast, personalized experiences at scale with automation, advanced service tools, multi-site management, customizable workflows, intelligent routing, and real-time performance insights.
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Everything in Core, plus:
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Customer-to-team SMS Messaging
Enable customers to reach your entire team via a shared SMS inbox, allowing multiple team members to access messages, respond promptly, and deliver faster resolutions.
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Toll-free number & minutes
Give your business a professional edge by offering a universal, non-local, toll-free number.
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Advanced reporting
Move your business forward with insight gained from data found within your voice analytics.
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Inbound sales and service call center*
Manage high-volume inbound calls and use touch tone prompts to route calls to best-fit agents.
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Web chat: Live & bot
Offer 24/7 support and efficiently manage responses to FAQs with web chatbot automation. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction.
For sales & service teams
Deliver inbound and outbound service across two essential channels—voice and web chat—with built-in journey orchestration, automations, intelligent routing, and unified customer context. Everything you need to create a seamless, scalable customer experience.
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Power Suite CX features:
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Voice & web chatProvide consistent support across voice and web chat channels. Use web chatbots to collect key information upfront and offer 24/7 self-service, with the option to transfer to a live agent when needed.
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Blended inbound & outbound calling
Let agents handle both incoming and outgoing calls in a single interface—maximizing productivity and reducing idle time.
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AI transcription & summarization
Automatically capture the content of voice conversations in real time and create post-call summaries.
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Customizable intelligent and skills-based routing
Improve first-call resolution by routing callers to best-fit agents equipped to handle interactions specific to area of expertise, language, or demographic.
Got a pricing question?
Need pricing information? Chat with our experts for
prompt assistance and clear insights!
The Downtime Dilemma
RingCentral had 64 days with downtime in a year. 
*RingCentral customers reported outages on 63 different days between April 9, 2024 and April 8, 2025
Compare Nextiva vs. RingCentral on G2
| Functions |
|
 |
|
|---|---|---|---|
| Meets requirements |
8.6 |
9.0 |
|
| Ease of use |
8.5 |
8.7 |
|
| Ease of setup |
8.1 |
8.4 |
|
| Ease of admin |
8.3 |
8.6 |
|
| Quality of support |
8.0 |
9.0 |
|
| Phone calls |
9.0 |
9.2 |
|
| Call management |
8.9 |
9.3 |
|
| Conference calls |
8.5 |
8.6 |
|
| Desk-to-desk calls |
9.0 |
9.2 |
The difference is clear—customers prefer
Nextiva on the features that count.
Don’t just take our word for it.
Here is what RingCentral customers
say about making the switch
“I recently changed from RingCentral to Nextiva for several reasons, one of which was to make things SIMPLER. So far using Nextiva, it has been remarkable. It’s everything, and more than I previously imagined. If one is looking into a VoIP Provider, I highly suggest you take a deep look at Nextiva.”
“We switched over to Nextiva in 2020 during the pandemic and it’s been a successful switch over for the firm.”
“Nextiva is a breath of fresh air after we left RingCentral! There are so many options with Nextiva. The customer support is excellent! You will always get someone on the phone or with chat within a couple minutes. Everyone from support is on point, and if they cannot answer a question, they will contact someone else, and the issue is resolved right away! I will defiantly, recommend Nextiva!”
“Quality surpasses that of RingCentral and 8×8, both of which we’ve used in the past. Support also surpasses the competition. For us it’s QoS that goes a long way with service providers.”
“We were with Ringcentral for years now so I thought to check out what the alternatives were out there and ran into Nextiva. Got online with some questions, was immediately transferred to sales and long story short, looked at the demo, and was blown away. Support is out of this world and the functionalities were soo much better than Ringcentral. On top of that, we pay less than half of what we were paying Ringcentral.”
“After 15 years with RingCentral, I finally found out what VOIP was SUPPOSED to be. The phones work, the customer support is phenomenal, and the prices are fair.”
Save money
Upgrade your communications.
Better Product. Better Price.
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|---|---|---|---|
| Video conferencing |
Up to 100 participants per meeting |
Up to 250 participants per meeting |
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| Unlimited online fax |
Only available on Advanced & Ultra plans |
Available on Engage and Power Suite plans |
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| Toll free minutes |
Only 100 minutes included (Core Plan) |
2,000 min. included on Engage and 10,000 min. on Power Suite |
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| Mobile sms/mms |
Only 200 messages per user/mo (Ultra Plan) |
250 messages per user monthly and unlimited on Power Suite |
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| Screen pops |
Basic caller ID |
Advanced: Caller ID & multiple fields |
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| Reliability |
Much lower progress than expected |
Proven 99.999% uptime |
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| Communication channels |
Voice, text messaging (SMS), video conferencing, team messaging, internet fax, voicemail |
Voice, text messaging (SMS), video conferencing, team messaging, internet fax voicemail, social media |
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New Nextiva customer
“I recently changed from RingCentral to Nextiva for several reasons, one of which was to make things SIMPLER. So far using Nextiva, it has been remarkable. It’s everything, and more than I previously imagined. If one is looking into a VoIP Provider, I highly suggest you take a deep look at Nextiva.”
Miranda S,
Nextiva customer since 2022, G2 Reviews
Take care of your needs
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Oriented Toward Your Needs.
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