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Nextiva Pricing
Choose Your Plan
Every plan includes business phone and team messaging. Add AI when you're ready. Pick the one that fits how your team works.
NEXT Core
For small teams
XBert AI: $1.50 per conversation
All the essentials to get started.
Key features
- Unlimited Voice, Video
- 100 Business Text Messages per user
- Team Collaboration
- Skills-based Routing
- Basic CRM & Ticketing System
- Shared Team and Personal Inboxes
- CX Journey Builder
- 50 AI Transcriptions
- 50 AI Summarizations
- 50 AI Answer Assist Conversations
NEXT Engage
For growing teams
XBert AI: $1.50 per conversation
Everything you need as your team expands.
Everything in NEXT Core, plus:
- Live Chat & Chatbot
- 500 Business Text Messages per user
- 2,000 Toll-Free Inbound Minutes
- 3 Shared Team Inboxes
- Single Sign-On (Okta, Microsoft Entra ID)
- Send & Receive Virtual Faxes
- 200 AI Transcriptions
- 200 AI Summarizations
- 200 AI Answer Assist Conversations
NEXT Scale
For sales & service teams
XBert AI: $1.50 per conversation
The complete solution for enterprise scale.
Everything in NEXT Engage, plus:
- Unlimited Business Text Messages
- 10,000 Toll-Free Inbound Minutes
- Directory Sync
- Dedicated Onboarding Team
- Unlimited AI Transcriptions
- Unlimited AI Summarizations
- Unlimited AI Answer Assist Conversations
- Supervisor Monitoring
Got a pricing question?
Need pricing information? Chat with our experts for
prompt assistance and clear insights!
The Downtime Dilemma
RingCentral had 64 days with downtime in a year. 
*RingCentral customers reported outages on 63 different days between April 9, 2024 and April 8, 2025
Compare Nextiva vs. RingCentral on G2
| Functions |
|
 |
|
|---|---|---|---|
| Meets requirements |
8.6 |
9.0 |
|
| Ease of use |
8.5 |
8.7 |
|
| Ease of setup |
8.1 |
8.4 |
|
| Ease of admin |
8.3 |
8.6 |
|
| Quality of support |
8.0 |
9.0 |
|
| Phone calls |
9.0 |
9.2 |
|
| Call management |
8.9 |
9.3 |
|
| Conference calls |
8.5 |
8.6 |
|
| Desk-to-desk calls |
9.0 |
9.2 |
The difference is clear—customers prefer
Nextiva on the features that count.
Don’t just take our word for it.
Here is what RingCentral customers
say about making the switch
“I recently changed from RingCentral to Nextiva for several reasons, one of which was to make things SIMPLER. So far using Nextiva, it has been remarkable. It’s everything, and more than I previously imagined. If one is looking into a VoIP Provider, I highly suggest you take a deep look at Nextiva.”
“We switched over to Nextiva in 2020 during the pandemic and it’s been a successful switch over for the firm.”
“Nextiva is a breath of fresh air after we left RingCentral! There are so many options with Nextiva. The customer support is excellent! You will always get someone on the phone or with chat within a couple minutes. Everyone from support is on point, and if they cannot answer a question, they will contact someone else, and the issue is resolved right away! I will defiantly, recommend Nextiva!”
“Quality surpasses that of RingCentral and 8×8, both of which we’ve used in the past. Support also surpasses the competition. For us it’s QoS that goes a long way with service providers.”
“We were with Ringcentral for years now so I thought to check out what the alternatives were out there and ran into Nextiva. Got online with some questions, was immediately transferred to sales and long story short, looked at the demo, and was blown away. Support is out of this world and the functionalities were soo much better than Ringcentral. On top of that, we pay less than half of what we were paying Ringcentral.”
“After 15 years with RingCentral, I finally found out what VOIP was SUPPOSED to be. The phones work, the customer support is phenomenal, and the prices are fair.”
Save money
Upgrade your communications.
Better Product. Better Price.
|
|
|
||
|---|---|---|---|
| Video conferencing |
Up to 100 participants per meeting |
Up to 250 participants per meeting |
|
| Unlimited online fax |
Only available on Advanced & Ultra plans |
Available on Engage and Power Suite plans |
|
| Toll free minutes |
Only 100 minutes included (Core Plan) |
2,000 min. included on Engage and 10,000 min. on Power Suite |
|
| Mobile sms/mms |
Only 200 messages per user/mo (Ultra Plan) |
250 messages per user monthly and unlimited on Power Suite |
|
| Screen pops |
Basic caller ID |
Advanced: Caller ID & multiple fields |
|
| Reliability |
Much lower progress than expected |
Proven 99.999% uptime |
|
| Communication channels |
Voice, text messaging (SMS), video conferencing, team messaging, internet fax, voicemail |
Voice, text messaging (SMS), video conferencing, team messaging, internet fax, voicemail, social media |
|
|
|
New Nextiva customer
“I recently changed from RingCentral to Nextiva for several reasons, one of which was to make things SIMPLER. So far using Nextiva, it has been remarkable. It’s everything, and more than I previously imagined. If one is looking into a VoIP Provider, I highly suggest you take a deep look at Nextiva.”
Miranda S,
Nextiva customer since 2022, G2 Reviews
Take care of your needs
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Oriented Toward Your Needs.
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