#1 Business VoIP Phone Service Provider

Send & Receive by:

• Email – Send and receive faxes from anywhere that has Internet access.
• Cell Phone – Send and receive faxes through the email function on your cell phone.
• Microsoft© Applications –Simply click “Print” from Word, Excel, PowerPoint and other Microsoft applications and you’ll be able to select vFAX as an option to send your documents directly to their destination.
• Fax Machine – Keep your current fax machine to send paper-based faxes while gaining the ability to utilize Nextiva’s web-based fax services with the purchase of Nextiva’s fax bridge adapter (please call for details and pricing). Plug your regular fax machine into our adapter and – viola! Now your fax machine works through the Internet. Best of all, we will store a digital copy of your faxes so they can be retrieved from anywhere.

Amazing Savings
Save up to 80% over your existing fax services with Nextiva vFAX, starting at $4.95 per month for up to 500 faxes. Need more faxes? We have you covered. Nextiva offers multiple service plans to meet the needs of your business.

No More Busy Signals
Nextiva’s online fax service will continue to resend faxes to the recipient until it is successfully received on the other end. We send you a confirmation once your fax reaches its destination, so you don’t have to wait and worry.

How does vFAX work?
You will have a custom online portal that allows you to control all of your incoming and outgoing faxes. You can opt to send and receive faxes from this portal, or you can use your email by typing in the target fax number @nextivafax.com and hitting send. It’s that easy!

Can I use my regular fax machine to send faxes, or do I need to scan my documents?
Whichever you prefer! With our fax bridge adapter (built exclusively for Nextiva), you can integrate your fax machine seamlessly with our online fax service. You will be able to send faxes through the machine or electronically; the choice is yours.

How do I sync my fax machine with vFAX?
If you would like to send faxes from your regular fax machine, you are required to purchase Nextiva’s fax bridge. This adapter allows your fax machine to work with your Nextiva vFAX account. The fax bridge sells for $150.00, plus shipping and tax. No phone line is required, just an internet connection and a Nextiva vFAX number. If you have any questions or would like to order, please give us a call at 1-800-983-4289.

How do I install my new fax bridge?
The fax bridge contains three cords that require connection. First, make sure the power cord is installed. Next, the device needs an Ethernet cord to the Internet source (either to the wall, a modem, router or switch). Lastly, please run a phone line cord from the bridge to the fax machine. After this is done, please call the Nextiva Support Team at 1-800-983-4289 and we will link the device to your account so you can begin faxing. We will need the S/N number off of the device when you call.

Can I opt to have my documents arrive in different formats?
Yes; you can choose from multiple formats, including .PDF and .TIF.

Can I add extra log-ins to my vFAX account?
Unfortunately, no. For each vFAX account, one log-in is assigned and one unique e-mail address is used. However, you may have multiple email addresses that receive notifications of sent and received faxes.

Can I share a fax number?
For each account, only one person is able to send and receive faxes. However, up to five additional users may receive the incoming and outgoing fax notifications.

Am I charged a usage fee for inbound faxes or outbound faxes?
Your “pool” of monthly fax pages includes both your inbound and outbound faxes.