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Nextiva Pricing
Choose Your Plan
Every plan includes business phone and team messaging. Add AI when you're ready. Pick the one that fits how your team works.
Core
Connect your team & customers
Reliably run your business with unified voice, video, SMS, and digital channels with instant setup.
- Inbound & Outbound Voice
- Business SMS
- Video Meetings
- Screen & File Sharing
- Call Routing
- Team Chat
- Mobile App
Add-On: XBert AI Receptionist
Engage
Manage interactions at scale
Equip your teams with automation, advanced tools, and intelligent routing for personalized experiences at scale.
Everything in Core, plus:
- Customer-to-Team SMS
- Toll-Free Number & Minutes
- Advanced Reporting
- Inbound Call Center
- Live Chat & Chatbot
Add-On: XBert AI Receptionist
Scale
Get everything in one package
Win every conversation, measure every interaction, and use AI to optimize every customer journey.
Full Customer Experience Platform:
- Voice & Web Chat
- Blended Inbound & Outbound
- AI Transcription & Summary
- Skills-Based Routing
- Journey Orchestration
Add-On: XBert AI Receptionist
Got a pricing question?
Need pricing information? Chat with our experts for
prompt assistance and clear insights!
New Nextiva customer
“Nextiva VoIP is a game-changer for business communication. I had Vonage before them, and it did not work at all. I almost went with land lines before I found Nextiva.”
– Jon S.
Compare Vonage vs. Nextiva on G2
| Functions |
|
 |
|
|---|---|---|---|
| Meets requirements |
8.5 |
9.0 |
|
| Ease of use |
8.4 |
8.7 |
|
| Ease of setup |
8.4 |
8.4 |
|
| Ease of admin |
7.7 |
8.6 |
|
| Quality of support |
8.5 |
9.0 |
|
| Mobile access |
7.8 |
8.6 |
|
| Call routing |
8.1 |
8.9 |
|
| Queue management |
8.1 |
8.6 |
|
| Reporting & dashboards |
8.6 |
8.9 |
Real customers. Real results.
Nextiva comes out on top.
Don’t just take our word for it.
Here is what customers say about making the switch.
“I’m coming from Vonage. Nextiva is more affordable, I can reach a live person, and they seem to prioritize customer care above all else.”
“Nextiva is able to accommodate all of our needs, our phones never go down, and the customer service is top notch!”
“Being able to take office calls routed to my mobile phone is the main reason that our company decided to switch to Nextiva. It has been a huge improvement in our employees’ ability to work remotely.”
“When I came to this company, I made the switch to VoIP for all offices. I spend the same amount per month with Nextiva, but I have service in not just this office, but all five of our offices. Amazing!”
“Good customer service, great prices, and it was very convenient to set up! I wanted to switch to cloud based phones and they were perfect!”
Save money
Upgrade your communications.
More features packed into one platform.
|
|
|
||
|---|---|---|---|
| Video conferencing |
Up to 100 participants (Premium & Advanced only) |
Up to 250 participants per meeting |
|
| Unlimited online fax |
Available as add-on or with Advanced tier |
Available on Engage and Power Suite plans |
|
| Toll free minutes |
Limited — not included in entry tier; billed usage or add-on |
2,000 min. included on Engage and 10,000 min. on Power Suite |
|
| Mobile sms/mms |
Included in Vonage Business Communications (VBC) app only, limited volume |
250 messages per user monthly and unlimited on Power Suite |
|
| Screen pops |
Basic caller ID |
Advanced: Caller ID & multiple fields |
|
| Reliability |
99.999% uptime |
Proven 99.999% uptime |
|
| Communication channels |
Voice, SMS, MMS, team messaging (VBC); video (VBC Meetings); contact center (VCC) |
Voice, text messaging (SMS), video conferencing, team messaging, internet fax voicemail, social media |
|
|
|
Take care of your needs
Nextiva Offerings
Oriented Toward Your Needs.
HIPAA, and more
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