Get started

Location-based service charges government taxes and fees

Know exactly what you’ll pay each month

Business VoIP Taxes, Surcharges and Fees

Nextiva is required to collect taxes and fees on behalf of federal, state and local government entities.
Taxes are based on your location and are subject to change.

  • Services subject to taxes and fees include Nextiva Office and SIP Trunking
  • Usage charges, such as International and Toll-Free, are subject to taxes and fees
  • RRF and E911 are industry-standard fees and separate from government taxes
  • States and local municipalities often charge their own USF and E911 fees, or other taxes
  • Government taxes, surcharges, and fees are pass-through charges that are paid by Nextiva directly to each entity

Click on your state in the table below for more information about specific taxes.


Nextiva Standard Fees Per Line*

RRF = $3.50** and E911 = $1.50***

View Sample Invoice

**Nextiva's RRF fee is a fee that will be charged monthly to offset costs incurred by Nextiva in complying with regulatory filing and reporting requirements. This fee is not a tax or charge assessed by any governmental agency. The RRF fee will apply to every line of service, including toll free. This is currently at $3.50 per line of service. Virtual numbers are charged at $0.88 per line of service (25% of regular line rate).

***Nextiva's E911 fee is a fee that will be charged monthly to offset costs incurred by Nextiva in providing 911 services. This fee is not a tax or charge assessed by any governmental agency. The E911 fee will apply to every line of service, including toll free. This is currently at $1.50 per line of service. Virtual numbers are charged at $0.38 per line of service (25% of regular line rate).

Close Icon
XBert Hate filling out forms?
Just talk to a real human.
Eric Siu, CEO

"We love Nextiva's reliability and features like auto attendant, IVR and call routing. It gives us the appearance of a bigger more polished business."

Eric Siu, CEO
Single Grain
We'd like to know you better so we can serve you better.

We'll give you an intro to the perfect solution that fits your business. Get started on your journey to fearless growth.

By providing information in this form, you agree to Nextiva's Privacy Policy

Close Icon
Nextiva Logo

Your personalized demo. What to expect:

  • Expect specifics. Tailored exactly to your business (we do our research).
  • Expect experts. Our product team will personally answer your questions.
  • Expect quickness. Personalized, specific, clear, and to the point - you’re busy!

Hate filling out forms?
Talk to us.

Call (800) 799-0600
Gartner. Leader: Peer Insights Voice of the Customer G2. Leader SUMMER 2023 GetVoIP Customer Reviews
Get started with this form

Request a demo

Fill in your info and we'll come prepared - spoiler, we do our research.

By providing information in this form, you agree to Nextiva's Privacy Policy.

Close icon
Use fewer apps, get more done.

Download the NextivaONE app.

Desktop

Mobile