By clicking the button, you agree to Nextiva's Terms & Conditions.
All-in-one contact
center software.
The better alternative to 8×8.
Trusted by the world’s leading companies
Top reasons to choose Nextiva instead
Richer portfolio of native features
When your contact center runs on outdated technology, agents struggle, and efficiency takes a hit. Nextiva boosts productivity with the right tools—from intelligent routing and sentiment analysis to integrated workforce management—helping resolve issues faster and deliver better experiences.
With built-in essential features, Nextiva provides everything you need in one complete platform–no third-party add-ons or hidden costs.
Missing 8×8 features:
Outbound dialer for proactive engagement- AI chatbots for automatic responses
- PCI-complaint phone payments
Flexible plans with affordable pricing
Picture this: You’re ready to start exploring contact center solutions for your business and actually have the option to customize a plan that fits your needs.
With Nextiva, you’re not forced into rigid pricing tiers or have to pay for features you won’t use. Instead, you get a flexible, scalable solution that grows with your business while keeping costs low and predictable
The 8×8 limitation:
8×8 customers often report frustration with fixed, one-size-fits-all pricing models, paying for capabilities they don’t need.
Umatched plans with affordable pricing
Downtime and poor call quality can cripple your business, leading to missed opportunities and frustrated customers. Nextiva ensures your contact center stays connected with crystal-clear call quality and 99.999% uptime, even during peak hours.
Built on a secure, redundant network, Nextiva delivers industry-leading reliability so your team can focus on providing great experiences—without worrying about service disruptions.
“At least once a week I have issues with 8×8 glitching. Calls are dropped suddenly, only ring once and get marked as missed, and we’re unable to answer calls or dial out.”
John M. | Verified 8×8 Customer
Superior supports, whenever you need it
Your team deserves a partner that’s there when it matters most. That’s why Nextiva’s Amazing Service® team is available 24/7 via phone, chat, or email, ensuring you always have access to fast, expert assistance.
With a deep commitment to customer success, Nextiva empowers your team to manage your platform with confidence—so you can focus on delivering outstanding service, not troubleshooting issues.
The 8×8 limitation:
8×8 customers often report slow, inconsistent support, often facing long resolution times and unnecessary disruptions that impact operations.
Recognized by the very best
Hear from real
Nextiva customers
Our platform supports millions of users, helping businesses create better customer experiences and drive real results.
Here’s what our users have to say about us.
Achieve contact center excellence
By clicking the button, you agree to Nextiva's Terms & Conditions.
Ready to transform your business?
Don’t settle for an incomplete solution. Connect with an expert today and see how Nextiva helps reduce costs, streamline operations, and deliver world-class customer experiences.