Combine the power of predictive and progressive dialing options to minimize agent idle times, lower cost per contact, and effectively handle outbound callers.
Whether your business uses outbound dialers to drive sales or connect with customers, Nextiva will craft a solution perfectly tailored to your needs.
No wasted time waiting for answers. Agents can place calls when they’re logged into predictive mode and set to “available”. Calls will only be presented once there’s a valid, active caller on the line.
The agent decides which number to call and when. In progressive mode, the user can thoroughly read and understand the contact information before selecting which phone number to dial.
Verify good leads in real-time. Agents consent before dialing or queuing a number, which is then presented to them. Reject any that might cause compliance issues.
Switch to a feature-rich solution that easily integrates and syncs with your existing database.
Outbound calling functionality is easy to deploy—just upload a file and launch your campaign.
Receive ready-to-go callers, research the caller prior to dialing, or follow pre-approval processes to ensure compliance.
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Steve Wozniak
Co-founder at Apple
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