Direct Comparison
See why Nextiva’s contact center software reigns supreme—industry-leading uptime, 24/7 customer service, and exceptional ease of use.
Nextiva is the only all-in-one unified CXM platform, streamlining all your communications in one place. Plus, we offer 24/7 support, easy onboarding, and industry-leading uptime.
Five9’s uptime promise falls short due to customer reports of consistent outages, poor quality, and a lack of support. Their CCaaS solution doesn’t add up to full-service CX coverage—it’s just half of the equation.
Voice, SMS, chat, email, digital channels
Unified UCaaS & CCaaS software
Intelligent & skills-based routing
24/7 support for all customers
AI-powered sales support
Blended inbound & outbound
100% API-driven platform
Workforce management
International numbers & service
Zero maintenance windows
Advanced CX analytics
99.9999% uptime
Advanced IVR capabilities
The user community’s choice of best call center software. This achievement speaks to Nextiva’s dedication to creating stronger human connections with customers, while reducing cost and complexity.
Discover why Nextiva is the premier choice for your contact center.
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G2 Rating
TrustPilot Rating
Steve Wozniak
Co-founder at Apple
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