Customer Stories
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Satisfaction: Nextiva Boosts Spurs’
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Real businesses. Lasting impact.
See how brands create remarkable customer experiences with Nextiva
We let our customers do the talking
“Best Onboarding Support EVER!”
From the first day, the onboarding was nothing short of amazing.
“Great customer service & savings.”
tremendous savings. I used to pay over $700/month for live answering. Nextiva’s flows and mobile app allows customers help themselves with better outcomes at a tenth of the cost.”
“Amazing quality experience.”
Nextiva allows us to have a clear connection to our customers. User friendly platforms, up to date technology and great customer service.
“You get 24/7 customer service.”
Nextiva customer service and hospitality is unmatched. With Nextiva, you get 24/7 customer service and they are always very pleasant to speak to. Our customer service team has to be up 100% from 8 am to 5 pm EST. Nextiva makes that easier for us. We love how flawlessly the apps work. The reporting features are also great.”
“Their uptime and product is amazing.”
Their uptime is amazing and their product is easy to use. It’s UI is super clean. Unlike others, they are in a position to put their customers first. You can tell from their customer service and how fast they roll out new products.”
“I never have service interruptions.”
Nextiva for over 3 years. I never have service interruptions, and their app integrations across mobile/desktop devices are very seamless.
“Service never had an outage in 2 yrs.”
Our company appreciates the uptime of Nextiva. In the 2 years we’ve had the service not once did we have an outage.”
“We cut our costs by half with Nextiva.”
We cut our business communication costs at Shelby Cobra by 50% with Nextiva. It’s a modern sytstem that’s as forward thinking as we are.”Could expand to include reliability / lifetime customer:”We get that availability and reliability through Nextiva. We’re not going to go anywhere. We’re very happy where we are.
“Remarkable video call capability.”
It’s transformed the way we communicate and collaborate, especially in remote work setups”Could expand to include metrics:”Nextiva has translated into improved metrics on my end. The efficient and high-quality video calls have enabled me to connect more effectively with clients and colleagues, leading to quicker decisions and better overall performance. In short, Nextiva’s video calls have truly elevated my professional journey over the past year.”
“Nextiva has helped with ease.”
Managing multiple locations with one platform! Nextiva has helped streamline calls, flows, and video conferencing with ease.
“We’ve seen a metrics boost.”
Thanks to the Nextiva app, we’ve seen a notable boost in our metrics, resulting in an increase in successful deals.
“A way to connect with our fans.”
Nextiva has been an incredibly reliable way to connect with our fans and create a better customer experience.
“We saw a 40% reduction in cost.”
After launching AI-powered bots on WhatsApp serving 1M+ messages per month, we saw a 40% reduction in cost per customer resolution. Kudos to the Nextiva team for understanding the business philosophy refining the customer service mechanism at Tata Play.
“Helped 980 Hyundai dealers.”
Nextiva enables review feedback monitoring and insights for 980 Hyundai dealers improving our brand image and end customer experiences.
“It was so easy to get started.”
Business made easy. From day 1, the Nextiva support team has been so helpful. It was so easy to get started, and that was very important for us because our previous provider was not providing us with good service.
“Amazing uptime and support.”
A cloud centric product with amazing uptime and excellent support. Big story… It just works!
“I will just say that things just work.”
Nextiva delivers. Getting everything set up was a breeze and operating services with Nextiva has been amazing. I will just say that things just work.
“Nextiva provides a great experience!”
Nextiva provides a great user experience to both end users and administrators!
“We’re more efficient than ever before.”
Nextiva is essential for fast growing companies. We can support our growing customer base more efficiently than ever before.
Nextiva already helps over
100,000 businesses.
Nextiva has already helped over 100,000 businesses manage their online reviews and has built a robust solution that
is trusted today by businesses looking to build a better online reputation.