Your team. Now on one business cloud phone system.

Talk, text and video chat with teammates and customers. From anywhere, any time, on any device, with Nextiva.

100,000+ businesses trust Nextiva, including:

Work like your team is in one office.
Even if they’re not. With Nextiva.

Talk, text, video call and instant message from one streamlined system. You can even share call and contact notes across the team. So everyone has the information they need, when they need it.

With 8 points of presence and carrier-grade data centers, you can expect 99.999% uptime. So your business never misses a beat.

No matter whether your team is at their desk or in the field, as long as they have an internet connection, they can connect to Nextiva on any web browser, desktop or phone.

Connect Nextiva with team favorites, like Microsoft Outlook, Google Workspace and HubSpot. So you can break down tech silos. Without disrupting existing workflows.

Enjoy 24/7 access to our award-winning support team. You can email, chat or call to get the help you need, day or night.

From complex to simple.

“Nextiva has taken the complexity out of administering our phone system. It's not rocket science. It's a phone system. And Nextiva does it perfectly.”

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Tom Rybak

Chief Information Officer, Franklin Street

The capabilities you need at the cost you want.

“What led us to looking for a new business phone was the efficiencies of Nextiva. The cost, capabilities, call recording, call groups, and being able to do the attendants and receptionist.”

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Ashley Fairchild

Head of People Ops, Phat Scooters

Pricing

Talk now. Scale later.

Simply spin up a new line whenever your team grows.

Digital

$20 $25
$25 Save 20%
/user/mo
Get a Demo

For startups

Omnichannel digital customer sales & service to connect and engage with customers on the channels they prefer and track social engagement and customer reviews.

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Digital features:

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    Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

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    Website live chat
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    Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

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    Messaging apps
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    Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

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    Social media channels
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    Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

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    Review Management
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    Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

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    Digital Service Helpdesk

Core

$21 $35
$35 Save 40%
/user/mo
Get a Demo

For small teams

Connect and engage with customers on digital, voice, video, and SMS. Never miss an interaction with AI-powered voicemail transcription. Empower all workers with desktop, mobile, and browser-based apps for customer conversations, collaboration, and contact management.

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Core features:

  • Check icon

    Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

    Tooltip icon
    Website live chat
  • Check icon

    Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

    Tooltip icon
    Messaging apps
  • Check icon

    Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

    Tooltip icon
    Social media channels
  • Check icon

    Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

    Tooltip icon
    Review Management
  • Check icon

    Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

    Tooltip icon
    Digital Service Helpdesk
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    Connect with customers and your team using award-winning, reliable voice conversations within the U.S. and CA*. Get a new number or bring over your existing number for free.

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    Inbound & Outbound Voice
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    Send and receive SMS text messages from your business phone number using the desktop and mobile app.

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    Business SMS
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    Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

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    Video meetings
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    Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

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    Screenshare & file share
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    Ensure all calls are professionally answered and properly routed using a virtual receptionist recording that directs callers to, for instance, “press one for Sales and two for Service.”

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    Call routing and queueing

Engage

$28 $50
$50 Save 44%
/user/mo
Get a Demo

For growing teams

Create amazing customer experiences across all channels with AI-powered intelligent routing, AI chatbots, analytics, insights, and integrations with CRM systems.

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Everything in Core, plus:

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    Advanced IVR enables customer engagement inside your IVR to quickly and efficiently route customers to the right place, the first time. Enable CRM/CDP integrations to offer high-touch customer experiences.

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    Advanced IVR
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    Give your business a professional edge by offering a universal, non-local, toll-free number.

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    Toll-free number and minutes
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    Move your business forward with insight gained from data found within your advanced IVR and queueing metrics.

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    Advanced reporting
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    Sync data between your core software, such as Salesforce HubSpot, and Zendesk.

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    Core integrations
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    Offer 24/7 support and efficiently manage responses to FAQs with web chatbot automation.

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    Website chatbot

Power Suite

$42 $75
$75 Save 44%
/user/mo
Get a Demo

For sales & service teams

Everything a small business needs to run a successful sales & service organization and to operate like a Fortune 500 company — including inbound voice, advanced routing with an AI-powered interactive voice bot, agent skills-based routing, data dips, and supervisor assist.

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Everything in Engage, plus:

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    Manage high-volume inbound calls, use voice prompts and AI to route calls to best-fit agents. Queue calls and surface caller history for quick resolution.

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    Inbound call center
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    Process high-volume inbound calls by auto-answering and prompting callers to ask questions or provide routing requests using an Intelligent Virtual Assistant.

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    Intelligent Virtual Assistant
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    Route callers to best-fit agents based on demographic, language, affinity, hard skills, etc.

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    Intelligent skills routing
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    Increase efficiency and collaboration by connect agents and supervisors in a single inferface.

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    Unified team interface
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    Focus on what metrics matter most with a customizable real-time dashboard for supervisors.

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    Supervisor dashboard
T&C: Void where prohibited. Offer available to new customers on 12-, 24- or 36-month term contracts, excluding month-to-month and annual prepay accounts, only. Up to 44% percent discount only applies to regular base pricing for eligible UCaaS license, plugin and add-on fees for the first six (6) months of service. All pricing and discounts are before taxes, fees, add-ons, usage charges, surcharges, and other charges and fees. After the end of the six-month discount period, Customer will be charged at the regular, pre-discount pricing for the remainder of the contract term. Cannot be combined with other offers, discounts or promotions. Nextiva reserves the right to change, modify or discontinue this offer at any time. Offer expires soon.

Got a pricing question?

Need pricing information? Chat with our expert for prompt assistance and clear insights!

Compare Nextiva

Nextiva walks the walk.
The others just talk the talk.

8x8 RingCentral Vonage Mitel Zoom

92%

92%

92%

92%

92%

92%

92%

Overall

The total combined rating for this product and company based on the category ratings.

Quality

The caliber of the customer experience within the product and how it meets the client's needs.

Installation

The ease of which the onboarding process and installation for this product was completed.

Support

The availability and quality of product knowledge of this company's support team.

Reliability

The degree to which this company's sales, support, etc. and product can be depended on to meet the client's needs.

Features

The value of the offered features within the company's product.

Price

The evaluation of the company's overall product pricing structure and value of features offered at any given price.

Vonage

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Nextiva logo

Nextiva is recommended by 92% customers. Rated by 3000+ customers.

Make the move to a communication platform you can count on.

Get started *Last updated: August 21, 2024.

Doesn’t your business deserve the best-in-class phone system?

Yes, I want an obligation-free quote
Reliable communication. Finally.

“Being able to make and receive calls reliably is crucial. By switching to Nextiva, we haven’t had any issue contacting patients no matter what phone network they’re on.”

Headshot

Jeff Rudd

IT Manager, Elkhart Clinic

The capabilities you need at the cost you want.

“What I like the most about Nextiva is how scalable it's been. We started at 400 employees and we're at almost 1800 employees now. The scalability of the system itself has been very easy.”

Headshot

Annie Izquierdo

Leadership & Process Trainer, Titan Solar Power

Nextiva users are raving to

GetVoIP. G2. Gartner.

Calls on our network icon Calls on our network

2 Billion+

Happy customers icon Happy customers

100,000+

Happy customers icon Global employees

1,000+

Nextiva customers are raving to
4.6 out of 5
Based on 3000+ reviews
4.4 out of 5
Based on 2000+ reviews
4.5 out of 5
Based on 500+ reviews

Pass the “send it to legal” test. With enterprise-grade security and compliance.

HIPAA Compliance

Protect sensitive patient information.

PCI Compliance

Keep customer credit card data secure.

ISO/IEC 27001

Every Nextiva data center meets this international information security standard.

SOC 2 Compliant

Nextiva has the infrastructure, tools and processes to protect data stored in the cloud.

Imagine if you never ever ever ever heard “Does anyone else want to throw our phone system off a cliff?” from your team again.

Get your quote now

When you pick the #1 rated VoIP business phone service, you get:

Unlimited calls within the U.S. and CA
Local number included
Toll-free business phone number
Number porting included
At least 1500 toll-free minutes
High-definition voice clarity
Show All
Same system. Different locations.

“We don’t have to worry about losing sales. Knowing that the customers calling the branches for sales and support will definitely be put in touch with an employee, even if they’re at a different location, has been a lifesaver.”

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Paul Lancaster

IT Director Valley, Truck Parts

Your voice. Now in HD.

“They love using the Nextiva phone service so much more than the old phones. They had so many problems before — people weren’t able to hear them or just simple call quality issues.

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Lee Baker

Systems Administrator, Reliance Partners

Featured on Single Grain logo

Trusted by millions
of users daily

G2 Rating


4.5/5

TrustPilot Rating


4.7/5

I’m a big fan of Nextiva

Steve Wozniak







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