Comments Off on Mondays with Mike: When Should You Prepare For Year End? Right Now!
May 9th, 2016

Mondays with Mike: When Should You Prepare For Year End? Right Now!

One of the biggest mistakes I see over and over is failing to adequately prepare your business for year end.  If you wait until December, you’re sunk.  In the flurry of holiday obligations, you’re practically guaranteed to miss important details that can help you end the year strong and be ready to attack the new […]

Comments Off on 10 Recommendations for Attending Industry Events
May 5th, 2016

10 Recommendations for Attending Industry Events

Author: Staci Matt

Tradeshows, summits, networking dinners… there are a ton of options for industry events.  It can be overwhelming to choose and plan your trips.  Thankfully, there are some tips and suggestions that can simplify your experience.  Here are some ways to make sure you get the most out of attending events. 1. Do your research Before you […]

Comments Off on 5 Practices that Can Help Small Businesses Cut Losses
May 3rd, 2016

5 Practices that Can Help Small Businesses Cut Losses

Author: Carol Roth

After spending 7 years and $7 billion, Shell Oil recently decided to suspend drilling operations in Alaska. They were patient for a prolonged period, but they simply could not afford to keep waiting for oil prices to rise. Granted, a major corporation can afford to spend mountains of money before deciding to cut losses. As […]


Comments Off on Providing an Improved Customer Experience by Preventing Customer Errors  
April 29th, 2016

Providing an Improved Customer Experience by Preventing Customer Errors  

This afternoon, I was feeling pretty great. I’d just completed a consulting assignment and was looking forward to driving home with my favorite podcast keeping me company. I threw my backpack in the trunk, slammed the lid–expecting that solid Germanic thunk–and realized the trunk wouldn’t close. I scanned the latch for obstructions, didn’t find any, slammed it […]

Comments Off on Work your Biz Wednesday: What Technology do You Really Need When Starting a Business?
April 27th, 2016

Work your Biz Wednesday: What Technology do You Really Need When Starting a Business?

If you’re at the beginning of your journey to starting a business, it’s easy to get your head turned with all the shiny technology tools out there. You’ve just got to have a smartwatch! The biggest laptop! Or That top-of-the-line tablet. In reality… you don’t need most of that stuff. You can always grow your […]

Comments Off on Running for a cause at the 12th annual Pat’s Run
April 25th, 2016

Running for a cause at the 12th annual Pat’s Run

Nextiva Cares is our community advocacy and philanthropic initiative that is focused on supporting organizations we are passionate about in our local community. On Saturday, April 23rd, Nextiva was honored to support our troops and their families by participating in Pat’s Run. Pat’s Run is an annual 4.2 mile run/walk in Tempe, Arizona (as well […]


Comments Off on Going Green with Cloud Communications Technology
April 22nd, 2016

Going Green with Cloud Communications Technology

Going green is not just a fad; it’s becoming part of our everyday lives. Millennials, along with a growing number of preceding generations, are now actively looking to work with, and buy from, environmentally friendly businesses. As a result, companies are starting to make a conscious effort to reduce their carbon footprint. The real question […]

Comments Off on Tuesday Tips: Is Your Customer Service Taking Technology Too Far?
April 19th, 2016

Tuesday Tips: Is Your Customer Service Taking Technology Too Far?

Most small businesses these days are using technology to run better businesses — and to provide better customer service. But are you relying too much on technology for customer service solutions? When companies lose sight of the human factor in customer service, they risk losing the very customers they're trying to serve, warns a new […]

Comments Off on Will Your Small Business be Prepared if Disaster Strikes?
April 15th, 2016

Will Your Small Business be Prepared if Disaster Strikes?

Author: Carol Roth

It's likely that every geographic region of the U.S. experiences at least one form of natural disaster. Maybe your small business happens to be magically located in a region that is immune from tornadoes, hurricanes, floods, tsunamis, or even the dreaded sink holes. But this doesn't eliminate the possibility of exposure to burglars, arsonists, or […]



 
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Learn how Nextiva Analytics gives you unprecedented insight into your business.