The modern business owner is just as reliant upon technology as he is his employees. In the event of a communications system outage or failure there lies potential for lost or missed revenue. System failure is a problem most often associated with traditional telephony, and to mitigate this risk smaller businesses are flocking to VoIP service in record numbers.
Business VoIP performs the same function as traditional telephony but differs in its method of operation. Unlike conventional telephony that requires access to the public telephone network to operate, VoIP calls are sent in a digitalized format over the World Wide Web. This practice means that small businesses only need to maintain broadband Internet connectivity to make or receive phone calls, digital documents, faxes, conduct conference and tend to many other forms of pertinent business communications.
Harnessing the correct business VoIP solution, one that is specifically designed with small business in mind, can result in significant cost savings and greatly reduce ongoing overhead expenses. Since VoIP platforms transport calls over an already existing data network, small businesses are given the unique ability to merge both their voice and data networks and greatly enhance their cost savings ability. Most commonly, business users of VoIP services will pay a single flat rate on a monthly basis for VoIP service, included in this rate will be all of the additional tools and features and unlimited local and long distance calling – unlike traditional telephone service that is only offered on a variable scale. Small business VoIP consumers often report cost savings in excess of 80% over their historical communications cost within the first year.
Taking advantage of small business service from Nextiva affords users access to more than 25 business enhancing features. Features like caller ID, transfer, call routing, enhanced voicemail and automated attendants. Not only is a virtual VoIP systems fully capable of performing all of the tasks and functions of a regular calling system but it is also equipped with many smart features and the added ease of a web-hosted device that can effortlessly be integrated with various web applications and CRM softwares.
Most traditional phone systems are being phased out of the business environment, and no longer allow for the integration of more advanced phone system features. For this purpose, smaller businesses are wise to explore the options of VoIP now rather than to wait.