Colorado-based Nextiva customer Rocky Mountain Vein Institute offers quality care and disease diagnoses for patients in need of vein treatment and monitoring. With two board certified phlebologists, a certified staff, and an accredited facility, RMVI's ultimate mission is "to compassionately and comprehensively treat and care for each and every patient."
We invite you to meet John Sanchez, COO of RMVI. When their small clinic opened four years ago in Pueblo, Colorado, they quickly realized the growing need for their services. By 2012, RMVI had opened four new clinics within Colorado that served patients from around the globe. John's team suddenly needed the ability to transfer calls between multiple offices and present a professional appearance to their growing base of potential patients that called, which led them to switch from an analog-based system to Nextiva's cloud communications.
John's offices are now able to utilize their Nextiva phone system to incorporate interpreters into calls for non-English speaking customers, easily swap their on-hold music to fit different seasons, and hold conference meetings with other offices. Hear John's story here:
Tags: Customer Success Story