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May 2010

With Nextiva Business VoIP, Promoting Group Now Ranks #1

By May 19, 2010 No Comments

By switching from an on-premise PBX phone system to Nextiva’s award-winning Office phone syste, has significantly lowered its telecommunications costs while improving its operational efficiency and customer satisfaction.

Promoting Group, an Internet marketing agency located in Los Angeles, California, is experiencing the many benefits of a hosted business VoIP phone system since switching to Nextiva. Promoting Group provides its clients with full service website design, social media marketing, reputation management, and search engine optimization. Promoting Group’s clientele includes high-profile celebrities, athletes, Inc 500 companies, as well as small businesses in many industries. When the company was founded, its President, Eli Natan, invested in an expensive on-premise PBX that was to be used with various communications service providers for their toll-free numbers, local calling, long distance, and fax. After experiencing quality and performance issues with the original on-premise PBX system, Natan realized that his company required a superior business phone system that’s cost-effective and easy to manage. After performing diligent and extensive research, Natan selected Nextiva for its scalability, powerful features, and low price.

With over 20 employees on the phone during business hours, Promoting Group was running a phone bill of over $2300 each month prior to switching to Nextiva. By switching to Nextiva’s Office VoIP phone system, Promoting Group no longer has multiple telecommunication providers. All PBX features, local, long distance, fax, and toll-free services are now with one provider on one bill for less than $500 per month. “We had difficulty dealing with the costs and headaches that come with multiple communications vendors,” says Natan. “Our company now operates on an impressive, high-quality phone system that is reliable and easy to manage.”

Nextiva has differentiated its business VoIP phone service from the competition by offering a high quality service, Amazing Support™ and low prices. As the business telephone market continues to transition from traditional local phone service to VoIP phone service, Nextiva has positioned itself to be a top choice in VoIP service for many businesses. The Nextiva Office phone system is managed online and requires no technical experience.

“Switching to Nextiva was a great decision, the transition was smooth and simple. We’ve seen a dramatic decrease of our monthly telecommunications costs while experiencing a boost in how our company communicates with clients and vendors,” says Natan.”


Save Time And Money With Business VoIP

By May 18, 2010 No Comments

The small enterprise world is experiencing huge payoffs by migrating towards VoIP communications systems. Experienced and knowledgeable VoIP solutions providers assist businesses in improving their proficiency and support capabilities through the use of hosted VoIP systems. By replacing their existing PBX with a virtual solution, businesses greatly enhance their access to revolutionary features and realize benefits never before experienced. Not only does VoIP afford smaller businesses a competitive advantage it also enables them to save a great deal of time, money and effort.

A hosted business VoIP system takes advantage of the functionality of a high speed, broadband Internet connection to create a complete and comprehensive corporate communications system. Operating on a virtual platform to initiate their communications processes opens the doors to benefits and tools that were never accessible over a conventional PSTN network.

Given the virtualized nature of VoIP, business administrators are able to effortlessly control their communications systems, over Internet channels, through specialized applications provided by hosted solutions providers. The concept of VoIP calls are simple, analog voice communications is converted into a digital signal and then routed to either another VoIP platform or to an existing public telephone line where it is then converted back into an analog signal so that the conversation is recognizable by the recipient.

As mentioned earlier, there are many benefits of a VoIP system; both in terms of functionality and scalability. Companies experiencing growth are able to quickly add virtual extensions to further extend their corporate communications networks. Increasing a communications network by traditional means is a costly expense; this is not the case with VoIP.

There is no question as to why VoIP provides the most successful methods of small business communications. Enterprises are able to effectively reduce costs, while significantly enhancing their service and collaboration abilities. Calling between VoIP systems is generally available at no cost, while calls made to wireless of public telephone networks are often available for a single low monthly flat rate. Since VoIP service is available inclusive of services, there is no need to budget for support fees or to purchase additional features a-la-carte; enabling businesses to realize monthly savings often amounting to 80% off of their regular communications expense.


VoIP Takes Business on the Road

By May 17, 2010 No Comments

Small businesses often overlook the importance of their office telephony system. When deployed correctly an office telephony system can become an irreplaceable element of enterprise success. Unfortunately, when faced with the task of procuring a communications system that can best improve business performance most small business proprietors find themselves lacking the resources necessary to make a solid, fact based decision. To the small enterprise, communications systems are essential for client relationships, operations and overall business capabilities. Modern businesses require a communications system that is mobile, flexible and able to support multiple office locations as well as employees working from remote locations. VoIP provides a fully functioning phone system that will allow both employees and consumers to remain connected, while enhancing productivity and greatly improving the businesses bottom line.

Business VoIP works by converting voice communications into packets of data that are delivered over the public Internet. VoIP is gaining ground with small businesses that support a telework environment as it provides efficient access to the enterprises communications structure from outside of the physical office location – so long as that location maintains broadband Internet connectivity.

The concept of VoIP in teleworking environments can best be explained in terms of IP address functionality. When a remote worker logs on to an IP phone, or an analog phone with an ATA adapter, their phone number is sent to the current IP address by a centralized server.

Once the IP address is registered the employee is able to make or receive phone calls exactly as they would if they were in the office. Most small businesses elect to outsource their VoIP servers to a hosted VoIP solutions provider. Operating over an outsourced server shifts the equipment maintenance, upgrades, and system support responsibilities on to the hosted provider free up the business to focus on more pertinent tasks. Hosted VoIP is especially beneficial for smaller enterprises that lack the in-house expertise and resources necessary to maintain a complex structure.

Given that nearly ¼ of the US population is employed by businesses that support teleworking in their day-to-day functions, VoIP provides many advantageous benefits. In fact, it is very promising to small business proprietors seeking to attract and retain employees with the promise of flexible working conditions. By deploying a small business VoIP solution, businesses routinely employee teleworkers are ensuring that employees working externally are given access to the entire set of communications housed on the corporate phone system.

The majority of businesses operating today are reliant upon the Internet and web based applications, such as email. It is nearly impossible to locate a business, large or small, that does not have access to the Internet and use it heavily for their most dominant applications. Even so, a large group of smaller businesses overlook the possibilities gained from integrating home offices and remote workers into the enterprise phone system. IP telephony and VoIP allow remote users to collaborate with both internal and external parties directly over an active broadband Internet connection. While providing them with access to ground breaking productivity features such as call routing, enhanced voicemail and find me – follow me. Remote employees also maintain the option of harnessing the potential of web based application integration which will allow them to easily make or receive phone calls or check faxes and voicemails through online software based applications.

VoIP also combats the rising costs associated with mobile phones by providing mobile employees with the same great tools and features they would have in the office while traveling. In the past, businesses are avoided providing mobile employees with mobile phones as roaming charges and pay-per-minute billing was often too great of an expensive. Deploying a VoIP solution in situations like these not only provide extreme reliability and quality, it also completely removes unforeseeable expenses by providing users with an unlimited minute plan for a low monthly rate.

When used in a small business environment, VoIP offers more flexibility, mobility and advantageous business enhancing features than ever before possible.


Maximum Potential: Minimum Capital Investment

By May 17, 2010 No Comments

The term VoIP is often used to reference the process of utilizing corporate data networks as a medium on which to transport voice communications. While the concept of VoIP is uncomplicated, the technology itself has had a momentous impact on communications in the small business world.
While VoIP can be attributed to a much larger technological spectrum, explicitly the integration of a multitude of communications mediums onto a single platform, it maintains the ability to bring forth substantial advantages when deployed in a small business environment. Not only is IP telephony designed to assist companies with expansion and retention is will also allow businesses to realize the benefits of momentous cost savings while enabling them to boost productivity and mobility substantially.
Nearly half of the worlds small business market is already realizing the advantageous benefits of VoIP based communications platforms. Several attributes can be cited when arguing for the success of VoIP in business use.

• While operating on a VoIP platform small businesses maintain the ability to merge both their voice and data networks; resulting in lowered operational and maintenance expenses.

• IP telephony and VoIP provide the small business market with communications capabilities and tools similar to those utilized by larger enterprises.

• VoIP delivers new services and applications allowing smaller enterprises to generate revenue, while boosting customer service ability.

• The use of VoIP has been proven to greatly increase productivity by providing employees with a
mobile and flexible communications platform.

Smaller organizations are able to realize the benefits of VoIP through a variety of different means. In some cases, migrating to a VoIP system is as easy as upgrading an existing phone system to allow communications between multiple office locations. This can be done with little interruption to existing communications systems while the implementation phase is being completed. Another option available is through the complete replacement of the existing system, which can be costly. The most favorable solution amongst smaller organizations is by contracting monthly service from a hosted VoIP solutions provider. This method enables business to realize the maximum potential of VoIP without a large capital investment.
Most small businesses are excellent candidates for VoIP communications platforms, and have represented to majority of businesses electing to carry out their communications functions via an Internet platform. Since larger enterprises commonly maintain more complex network structures it is often difficult for them to merge their networks over a single platform. Small businesses, however, require less detailed network capabilities enabling them to seamlessly transition from a packet switch network over to a VoIP network.
Small businesses eager to experience the benefits of VoIP communications often make the mistake of migrating before they have carried out the necessary testing resulting in the ability for them to realize the true benefit of IP telephony. Whether it is through the lack of information, a poorly designed strategic plan or even deployment by inexperience technicians – mistakes early on while ultimately cause problems later.
The main ingredients for a successful migration to a VoIP system begin with a solid understanding of the reasoning behind VoIP and a solid strategic plan that most suits the small businesses primary objectives.
There are scenarios where a small business VoIP solution will have a greater impact on certain industries. Businesses with one of more of the following key elements are likely to experience a much more rapid return on investment.

1. Experiencing rapid growth or plan to expand in the near future.
2. Maintain a large employee base that either telecommutes or makes frequent business travel.
3. Have plans to merge with additional businesses.
4. Does a large amount of international business.
5. Maintains a large volume of incoming calls.
6. Has not replaced corporate telephony hardware in the last five years.
7. Has communications network infrastructure that is less than three years old.
8. Is sales driven, and requires excellent client services.

VoIP provides a reliable communications system for smaller businesses demanding communications superiority. It enables them to increase revenue, while providing the tools necessary to enhance both internal and external efficiency on a cost-effective platform. VoIP is designed to increase the success of the small business proprietor, and is rapidly becoming the most sought after telecommunications system in the world.


VoIP Is A Popular Service, And Growing

By May 13, 2010 No Comments

Smaller enterprises often overlook the importance of keeping pace with technological advancements and view corporate telecommunications systems as a necessity meant solely for larger corporations or those maintaining Fortune 500 status. The truth however is those businesses, regardless of their size or structure, failing to stay up-to-date with technology and advancements in communications seldom remain efficient enough to survive in the competitive business market.

A common mistake amongst smaller organizations is the belief that they only require the most basic communications tools, viewing things like automated attendants and hunt groups as luxuries reserved for enterprises maintaining the capital to afford the overpriced system access and usage fees charged by the local telephone company. The misconception that telecommunications far surpassed the reach of the small business practitioner can be attributed to the fact-based findings that smaller businesses operating over the public telephone network can expect to pay four times more per employee for access to communications than their larger competitors.

By merging both their voice and data networks smaller enterprises are given the opportunity to utilize their existing broadband Internet connection as a medium to carry out both internal and external communications. Business VoIP allows smaller organizations with an affordable communications platform; giving them the ability to mitigate the rising costs of public telephone network access. In fact, a properly segmented VoIP solution has been proven to save businesses nearly 80% on their traditional communications expenses while allowing them to realize the ultimate benefit of more than 25 business essential tools and features.

Some of the most valued aspects of a VoIP solution designed for smaller businesses include:

• Automated Attendant
• Easy to use administrative and management tools
• Find Me / Follow Me
• Call routing
• Call forwarding
• Toll free number options
• Local area code
• Online account management
• Voicemail as email attachments
• Number portability
• Easily added virtual extensions

Unlike the installation of a conventional on premise PBX communications system, the installation of a business VoIP system can be performed over a virtual platform by the VoIP solutions provider. At minimum, the only necessities of the business include a business-based broadband Internet connection, an ATA adapter or specially designed IP phones and a router.

By executing their communications processes over the public Internet, not only are small businesses freeing up valuable resources but they are also unknowingly enhancing their productivity and efficiency rates. Since VoIP takes full advantage of the Internet, in order to carry out its most complex functions, even employees outside of the physical office vicinity are able to access and use the entire corporate telephony system provided they are in a location that maintains Internet connectivity. By this concept employees based out of Iowa but traveling many states away should be able to plug an IP phone into any active Internet connection and have full access to the company VoIP phone system.

There are many benefits outside of cost savings associated with allotting employees on the go virtual access to enterprise telecommunications functions; namely in terms of productivity, collaboration and heightened customer service capabilities. Often employees working from hotel rooms or other remote locations experience difficulty in maintaining client relationships do to their inability to effectively maintain communications. There are several key reasons for communications inefficiencies as it relates to employees on the road. Regardless of the reasoning for communications difficulties, operating on a VoIP based system effectively enables travelling business professionals to maintain direct contact with geographically dispersed clients without causing either party to incur long distance or roaming charges.

IP telephony and business VoIP are quickly gaining ground as the most abundant and cost-effective telecommunications platforms in the small business market. In fact it is estimated that nearly 75% of all North American businesses will have deployed a VoIP solution by the year 2013.


Hosted VoIP Turns Businesses Green

By May 11, 2010 No Comments

Smaller enterprises are under pressure to reduce their carbon footprint while taking a proactive approach to green maturity. Deploying a business VoIP phone system for both internal and external telecommunications have a significant impact on an organizations ability to be viewed as eco-friendly.

Both IP telephony and VoIP allow businesses to hone their communications processes, while lowering the amount of consumable materials exhausted. VoIP permits the use of all telecommunications functions to be seamlessly integrated into one comprehensive platform. Resulting in salvaged resources with the provision of a single source to be utilized for collaboration both inside the organization and out.

Some key considerations focusing around the eco-friendly principles of VoIP technology include:

* The ability to reduce the use of consumable materials such as ink and paper for fax communications.

* The ability to significantly reduce carbon emissions by enabling employees with an effective teleworking environment.

* The ability to eliminate outdated infrastructure by deploying a more technologically sound hardware solution.

* The ability to converge both voice and data networks, enabling for enhanced productivity and multiple task completion from multiple office and departmental locations.

* An ecologically sound method of delivering voice communications around the globe.

The ability to eliminate countless amounts of expensive and ecologically unstable coated wires, which have been reported to leave toxic substances in the ground.

The deployment of a business oriented VoIP solution allows smaller organizations to realize unlimited telecommunications potential while bolstering their ecological efficiencies. Through the implementation of environmentally solid processes smaller organizations maintain the ability to greatly enhance their bottom line and force industry competitors to follow suit.

Futhermore, smaller organizations deploying a hosted VoIP solution can further bolster their processes by reducing infrastructural requirements such as heating and cooling of PBX and other facilities based equipment.


VoIP Service From Nextiva

By May 11, 2010 No Comments

Small business owners are faced with challenges not often experienced by larger enterprises. Financial and budgetary restrictions and limited resources do not need to prevent them from obtaining a fully functioning corporate telephony system. VoIP systems designed for smaller businesses not only assist smaller business owners in meeting their communications needs, it also provides them with the tools and features necessary to bolster their communications process on a cost-efficient platform.

It is often overlooked that smaller organizations pay up to four times more per employee for conventional telephony services than their larger counterparts. Nextiva recognizes the emerging small business market and offers complete and comprehensive business VoIP services specially designed to meet the unique demands of the small enterprise owner.

There are many advantageous benefits associated with deploying a small business VoIP solution to facilitate corporate communications needs. Outside of the cost-effectiveness of VoIP, service from Nextiva is reliable, flexible and highly scalable. Some of the most noteworthy benefits of VoIP include:

• Reliability
• Cost-effectiveness
• Scalability
• Easy management and administration
• Easily maintainable by in-house IT
• Access to dozens of business-friendly features and tools at no extra charge

There are hundreds of VoIP providers in the market, all claiming to be the best in the industry. Smaller enterprises should contact a VoIP provider familiar with the challenges of the small business owner. Nextiva has been providing quality and affordable service for many years and they stand behind their service with the promise of a 30 day guarantee.