Browsing Date

January 2010

Enterprise-Class Telephone Systems For Small Businesses

By January 28, 2010 No Comments

The wide spanned availability of voice over IP has brought many communications advancements to the small business proprietor.

In addition to the ability to make or receive unlimited low cost calls, many small businesses are considering the flexibility provided by IP telephony, along with the complete freedom to utilize VoIP technology from any active Internet connection to make or receive low cost communications regardless of geographical location, to be the main benefit of a voice over IP telephony structure.

Incoming calls made to the companies main business line can be automatically routed or transferred to the correct person or sub listing – even if the intended recipient is telecommuting. This unique voice over IP feature ensures that no call is left unanswered and no business opportunity is ever missed.

In addition to voice communications, voice over IP allows for cost effective data and video transfer. Employees in or out of the physical business structure have the freedom of checking their faxes or email from any location hosting an active Internet connection. Mobile users even possess the functionality and convenience of receiving voicemail or fax notification sent directly to their email inboxes or mobile phones.

Advancements in IP telephony allow businesses to always remain connected and provide several mediums of communication, regardless of the users physical location. This helps to ensure business continuity in the event of a disaster. If the business location is rendered inaccessible, any area with Internet access can essentially be converted into a virtual office – a business essential benefit that only a voice over IP solution can offer.

Deploying a hosted voice over IP solution gives small businesses features and functions that were once only available to larger enterprises, or businesses with a high capital. Voice over IP allows smaller companies to appear larger and more professional, giving them a competitive advantage in the corporate world.

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How to Choose A Business VoIP Service Provider

By January 28, 2010 No Comments

As a result of significant changes in the cost and availability of broadband service, more businesses than ever are choosing to migrate to a voice over IP solution. An IP telephony communications system can save businesses thousands over dollars, if they are educated in choosing a service that most accurately suits their needs.

Here are six requirements to consider when seeking a VoIP service provider:

1. Know your Internet connections capabilities.

The majority of businesses finding fault in the quality of the VoIP service fail to understand that the problem is actually a result of their Internet capabilities, and not actually with their service provider.

It is essential to perform a call quality test to ensure that the active Internet connection speed, and broadband availability, is adequate in supporting voice over IP functions.

2. Examine current telephony costs and determine what services are essential to business operations.

When migrating to a voice over IP solution as a way to save money on telephony charges, consider how much it would cost to ‘lose’ services that may be bundled with the existing service. Nextiva offers more features than the local telephone company, at one low integrated rate.

3. Research the key players in the market.

Nextiva has been a leader in the field for many years. For further information visit http://www.nextiva.com

4. Look at the money back guarantee, contract term or equipment policies.

Seriously consider only providers offering a 30 day money back guarantee. Since Nextiva is a reputable and established VoIP service provider, they offer an unconditional 30 day guarantee and will never require business clients to sign a contract or pay a set up fee.

5. If your business currently uses a DSL, understand that you may not be able to cancel your current phone service.

The majority of phone companies will offer a ‘metered’ service that operate on a charge per call basis. When using voice over IP no calls are made over the conventional telephone line and it will only be utilized to run the DSL. It is imperative to request a metered service if after migrating to VoIP you are unable to cancel active phone service.

6. Make certain that the VoIP provider you are considering offers number portability.

If you’re company has been in business for a while and you’ve promoted your phone number, it is very important to make sure that your number can be ported. For businesses that require the ability keep their existing phone number Nextiva offers number portability and a smooth migration to the new VoIP service.

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Get Unlimited Business Calling & The Best VoIP Features

By January 27, 2010 No Comments

Despite the numerous telephony options accessible to business, there are numerous advantages to implementing a hosted voice over IP solution from Nextiva.

Regardless of the nature of the business, Nextiva offers unlimited domestic and long distance calling, making telephony usage charges considerably less costly than a traditional analog telephone system With the use of a hosted VoIP solution, businesses are able to utilize their existing hardware (with the use of a distinctive VoIP adapter) meaning that the only ongoing expenses are the monthly charges associated with Internet connections and VoIP services.

With a hosted solution, businesses are able to completely eliminate the need for expensive onsite telephone systems and are given access to the state of the art system, housed offsite by Nextiva, via the Internet.

Nextiva is responsible for continuing upgrades and maintenance, giving the small business owner the ability to reduce IT costs and avoid hiring and training a specially skilled support staff. Nextiva offers all business voice over IP clients a complimentary auto attendant, designed to greet and direct callers, making it possible to reduce the amounts of funds regularly spent on wages and benefits of receptionists.

A hosted voice over IP solution for business offers many attractive and innovative features specially engineered to mature and enhance the communications experience. With the potential for unified communications, businesses are allotted the luxury of receiving voicemails and faxes delivered to their email inboxes as attachments, while enjoying advanced web and video conferencing applications.

While operating on a hosted platform, business are given the freedom to add or remove extensions at their leisure, at no extra cost, through the variety of user friendly administrative options available or by contacting their Nextiva representative.

By continually providing reliable, quality business VoIP service Nextiva provides the small business owner with an arsenal of technologically advanced communications features enabling them to enhance their core functions and reduce the management headaches associated with running and maintaining an onsite PBX phone system.

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Effective Business Meetings With Web Conferencing Solutions

By January 27, 2010 No Comments

With the deployment of voice over IP technology the possibilities of business meetings and corporate conferences are limitless. When utilizing the web conferencing capabilities offered on an IP telephony platform the need to travel between geographic locations is eradicated. In harnessing the functionality and usability of the Internet, enterprises are able to virtually host complete company assemblies by allotting participants access to a private or wide area network via their computer system. Although communicating over the phone is effective and can connect people in seconds, businesses that are able to discuss strategies, deals, and projects face to face with partners have a natural upper-hand.

A voice over IP web conference take the same basic principals of a conventional meeting and works to enhance them by offering distinctive and advanced tools and solutions designed to optimize the presentation process.

Much like an in person board meeting, web conferencing supplies the presenter with white boards and slide show applications that participants are able to effortlessly follow along with, in real-time, from the convenience of their own computer screens. Advanced file sharing capabilities allow for seamless document transfer, to multiple recipients, lessening the need for paper and ink consumption.

The advanced functionalities of a voice over IP web conference allows for entire companies to be connected, so long as each participant is stationed at a computer (or in a special board room setting) that is connected to the Internet and has speakers and a microphone. Video conferencing capabilities can be achieved through the use of a functioning web camera.

Businesses seeking to further mature their web conferencing potential can do so by upgrading their hosted voice over IP system to support advanced high definition VoIP technology. HD VoIP significantly augments the overall conference experience by improving voice quality, making it easier to distinguish between multiple speakers. Through this practice it is possible to lessen the effects of mental fatigue, often experienced by partakers of long meetings, by drastically reducing background noise and making it easier to concentrate on the words the presenter is speaking.

A progressive and highly productive web conferencing platform is just one of the many innovative tools the a voice over IP solution provides to small business. To discover all of the reliable, quality options available contact Nextiva today.

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2010: The Year To Implement VoIP, If You Haven’t Already

By January 27, 2010 No Comments

Businesses seeking to cut cost and improve efficiency would do well to consider implementing a voice over IP solution into their 2010 strategic plans. VoIP communications deliver an optimized state of efficiency well working to eliminate over priced conventional telephony charges.

Voice over IP relies solely on the technological capabilities of the Internet as it’s main operating source. Because of the wide span and matured state of the Internet it is possible for businesses to unify their communications structures by implementing voice, data and video transmissions all on one single network. Since Internet connectivity has become so inexpensive and widely available, businesses have the freedom to connect each and every employee or department regardless of geographical locations. Those businesses who hire telecommuters or staff members who are frequently on the road have the peace of mind that comes with knowing that they can remain in constant contact on a variety of mediums. This freedom can be attributed to voice over IP’s ability to be executed on a variety of facets, including; wireless mobile VoIP, email and fax notifications and highly advanced video web conferencing capabilities.

The ability to truly unify communications platforms, on a global front, means great things for business. It affords the small business owner tools and options that would have otherwise been unattainable while operating on a conventional telephony platform, and is extensively available at one low monthly rate.

Unlimited domestic and long distance calling is perhaps one of the most attractive benefits of a business VoIP solution, particularly to those businesses required to make frequent long distance and overseas calls, as it can result in thousands of dollars saved over the course of a year. When asked to calculate the exact amount paid to the local phone company each year, businesses are shocked to learn that they are throwing away literally tens of thousands of dollars. Money that could have been better spent in other areas of the organization had they have implemented a voice over IP solution sooner.

The average company notices an almost immediate return on investment and an annual cost savings of nearly 80% on telephony expenses after migrating to a hosted VoIP solution. There is no other communications platform on the market with the ability to deliver such high rewards for little money.

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Nextiva – Not Your Traditional Phone Company

By January 26, 2010 No Comments

Nextiva is radically changing the way businesses communicate. Up until the introduction of VoIP phone service, businesses did not have many options when it came to selecting a phone company. If you were a business owner, you either paid the local phone company an arm and a leg for decent quality phone service or you just don’t have phones. Most businesses can’t afford to survive without phones, therefore businesses were practically forced to pay the local telephone company. Nowadays the options are greater, this is partially due to the success of VoIP technology.

With a few clicks of a computer mouse, a business can establish and setup a new phone system. An office can be setup with phones, numbers, and greetings within minutes. This is compared to the weeks it took to setup a phone system when dealing with the local phone company. (By the way, we’re not mentioning all the tough aspects of dealing with the local phone company. Like waiting for a technician to visit your office between the hours of 8am to 6pm three weeks after scheduling an appointment to simply change an extension number on your phone system).

Nextiva’s line of business communication solutions serve as a valuable tool for all types of businesses. Nextiva’s hosted phone systems allow any entrepreneur or professional to conduct business as if they are a “large” multi-office company. A Nextiva user can be located in one city, yet appear as if they are working out of their company headquarters. Nextiva virtual phone numbers can provide business owners with new phone numbers from nearly any area code in the United States. Additionally, Nextiva phone service can provide users with an 800 phone number. If you’re not aware the benefits of a toll-free phone number are great.

A toll-free number alone can increase activity and responses from most marketing campaigns. A small business owner with limited resources can now seem like a larger company with customers all over the US by simply having a toll free number listed on their web site or business card. Nextiva users have the option of keeping their existing phone numbers as well as obtaining new local and toll free phone numbers for their business.

Nextiva’s hosted communications platform is built on the industry’s most proven technologies. We understand the importance of business communication and realize that business professionals can’t afford to miss or drop a call. We take great pride in the fact that so many businesses rely on us to communicate with clients and ultimately succeed, therefore we do our best to deliver top quality service at all times. Our focus is on building lifelong relationships with all of our users, whether a startup approaches us for service or an established multi-national corporation, we treat all users as if they are our only customer.

At Nextiva we have great confidence in our products and services. We strongly dislike the practices of the traditional phone companies, therefore we never lock our users into service contracts or maintain service termination fees. If for whatever reason you decide to cancel your Nextiva service, we don’t make it difficult. Best of all, we offer an unconditional 30-day money back guarantee on our phones and service.

From all of us here at Nextiva, we hope to have the opportunity to serve your business!

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Migrate Your Office To Business VoIP

By January 25, 2010 No Comments

Keeping employees connected and well-informed are sure fire ways to optimize productivity and enhance proficiency. However, how does the small business owner achieve a mature communications system without paying thousands of dollars in fees, setup and maintenance charges to the local telephone service provider?

The solution is simple. Ditch the traditional telephony structure and adopt a completely unified hosted voice over IP solution designed with small businesses in mind. Voice over IP offers small businesses many advantages over a traditional platform and affords them many on-going cost savings solutions.

When migrating towards an IP telephony communications system, corporate consumers are able to maintain their current phone number while utilizing their existing hardware. Reliable and quality small business VoIP solutions from Nextiva do not require costly setup fees and their award winning team of customer service professionals are readily available to help ensure a smooth transition, provide support and make managerial changes as needed.

Voice over IP telephony grants small businesses advanced corporate calling features at a hometown rate. Through the use of innovative technological advancements it is possible to completely unify all communications throughputs on a single network, giving employees the tools they need to carry out their daily functions effectively.

Lowered bandwidth and broadband Internet connection costs make VoIP an affordable alternative for companies looking to mature their communicatory strategies by allowing employees and consumers easy access to voice, data and video communications mediums. With a hosted VoIP solution businesses are able to utilize more than 25 unique calling features, revolutionary administrative tools, and drastically increase their customer satisfaction rates by ensuring that calls are always handled in a professional and timely manner.

Businesses employing telecommuters can also experience results from a VoIP based telephony solution as it is widely available on a mobile front. Using voice over IP technology with a mobile phone utilizes the same basic functioning as office based VoIP, eliminating the need for over priced per-minute calling charges. Mobile employees are also able to send or receive emails and faxes through mobile phones, using unique wireless VoIP capabilities.

The modern small business owner understands the importance of saving money, without sacrificing quality. Two unique qualities that only a hosted business VoIP solution can guarantee.

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