{"version":"1.0","provider_name":"Nextiva Support","provider_url":"https:\/\/www.nextiva.com\/support","author_name":"wpcomvip","author_url":"https:\/\/www.nextiva.com\/support\/author\/wpcomvip","title":"Updating voicemail PIN","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"vtg3PmJQwu\"><a href=\"https:\/\/www.nextiva.com\/support\/articles\/how-to-change-voicemail-pin-as-an-admin.html\">Updating voicemail PIN<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.nextiva.com\/support\/articles\/how-to-change-voicemail-pin-as-an-admin.html\/embed#?secret=vtg3PmJQwu\" width=\"600\" height=\"338\" title=\"&#8220;Updating voicemail PIN&#8221; &#8212; Nextiva Support\" data-secret=\"vtg3PmJQwu\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.nextiva.com\/support\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","description":"Choose the image that looks most like your screen once logged in.                 Update voicemail PIN as a user (NextOS) From the NextOS user home page, select Voice &gt;\u00a0Voicemail. Click on the Lock icon to set a new pin.\u00a0        Update voicemail PIN as an admin (NextOS) As an administrator, you can reset a user's voicemail PIN.\u00a0 From the NextOS admin dashboard, select Users &gt; Actions &gt; Voice Settings &gt; Voicemail. Enter the new pin and click Save.  \u00a0    Related articles\u00a0   Setting up Nextiva voicemail  &nbsp;     Update voicemail PIN as an user (Nextiva Voice)\u00a0 From the Nextiva Voice dashboard, select Change Voicemail PIN on the left of the page &gt; enter your new PIN &gt; Save. &nbsp; Update voicemail PIN as an Admin (Nextiva Voice)\u00a0 As an administrator, you can reset a user's voicemail PIN.\u00a0 From the Nextiva Voice admin dashboard, hover your cursor over Users &gt;\u00a0Manage Users. Click the pencil &gt; Security Information &gt; Change voicemail pin\u00a0&gt; enter a new PIN &gt; Save &amp; Continue.\u00a0 \u00a0       Related articles\u00a0   Setting up Nextiva voicemail","thumbnail_url":"https:\/\/www.nextiva.com\/support\/wp-content\/uploads\/sites\/3\/2020\/11\/NextivaVoiceAdmin.png"}