{"version":"1.0","provider_name":"Nextiva Support","provider_url":"https:\/\/www.nextiva.com\/support","author_name":"igorfedorchenko","author_url":"https:\/\/www.nextiva.com\/support\/author\/igorfedorchenko","title":"How to change the number of digits for an extension","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"lCp78hqBES\"><a href=\"https:\/\/www.nextiva.com\/support\/articles\/how-to-change-the-number-of-digits-for-an-extension.html\">How to change the number of digits for an extension<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.nextiva.com\/support\/articles\/how-to-change-the-number-of-digits-for-an-extension.html\/embed#?secret=lCp78hqBES\" width=\"600\" height=\"338\" title=\"&#8220;How to change the number of digits for an extension&#8221; &#8212; Nextiva Support\" data-secret=\"lCp78hqBES\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.nextiva.com\/support\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","description":"Nextiva enables account administrators to control and customize the extension numbering scheme for each\u00a0location. You can have extensions range from 2 to 5 digits.  Changing the Number of Digits for an Extension   Visit\u00a0www.nextiva.com, and click\u00a0Client Login to log in to NextOS.  From the NextOS home page, select Voice.  From the Nextiva Voice Admin Dashboard,\u00a0click Manage in the Locations tile.  Manage Locations \u00a0   Hover your cursor over the location you want to change the extensions for, and click the pencil icon to the right.   Edit Location \u00a0   Scroll down and click the Location features section.   Location Features \u00a0   Click the pencil icon to the right of Extension Dialing.  Extension Dialing \u00a0   Enter the required information as indicated below:  Change Extension Settings   &nbsp;   Select Save\u00a0at the bottom of the menu. A pop-up message appears stating that the minimum, maximum, and default extension length have been updated.  Confirmation Message \u00a0   Minimum Extensions: This is the minimum number of digits for an extension. In the example below, 3 is selected in the drop-down list to allow for the creation of 3 digit extensions (i.e. 100, 101, 102, etc.)  NOTE: Due to possible confusion with speed dialing, Nextiva recommends that all administrators keep extension ranges to 3 digits or higher.   Maximum Extensions: This is the maximum number of digits for an extension.  Default Extensions: This is the default number of digits for an extension. When assigning a phone number to a user, call group, auto attendant, etc., the extension is automatically set to the last four digits of the phone number. To change this, select an option that is not outside the range of your minimum and maximum extensions.  NOTE: If the Minimum extensions are changed, then the Default extensions is automatically updated to match. &nbsp; &nbsp;","thumbnail_url":"https:\/\/www.nextiva.com\/support\/wp-content\/uploads\/sites\/3\/2015\/12\/2019.png","thumbnail_width":517,"thumbnail_height":267}