1.0Nextiva Supporthttps://www.nextiva.com/supportTallon Brownhttps://www.nextiva.com/support/author/tbrownrich600338<blockquote class="wp-embedded-content" data-secret="Z5aJLjw4H8"><a href="https://www.nextiva.com/support/nextiva-voice-analytics">Nextiva Voice Analytics</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.nextiva.com/support/nextiva-voice-analytics/embed#?secret=Z5aJLjw4H8" width="600" height="338" title="“Nextiva Voice Analytics” — Nextiva Support" data-secret="Z5aJLjw4H8" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript"> /* <![CDATA[ */ /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); //# sourceURL=https://www.nextiva.com/support/wp-includes/js/wp-embed.min.js /* ]]> */ </script> Search For Search   Make faster, better decisions for your business with Nextiva Voice Analytics Helpful articles Determining staffing needs Use your missed call data to identify staffing needs. Motivating and engaging employees Encourage employees to reach higher levels of accountability and performance with Nextiva Voice Analytics gamification feature.  Identifying business growth Measure growth using Nextiva Voice Analytics by analyzing the unique dials over a specific period. View all support articles Nextiva Voice Analytics guide %https://www.nextiva.com/support/wp-content/themes/knowall-2018/img/loading.svg