Bria is a business class mobile softphone provided by CounterPath. It is not a free program, and when installing it you will need to have a license key from CounterPath. If you have purchased the Bria softphone, use the steps below to connect it to your Nextiva service:
Once you have installed the Bria application on your iPhone, run the program. Follow the below steps to complete the setup process in the Bria application on your iPhone.
Nextiva supports a variety of different softphones within the hosted SIP service. We recommend Bria, which is a product made by CounterPath, a non-affiliated company. Bria is simple and offers the functionality necessary to integrate with our NextOS platform. It also provides a module that is easy to set up and use.
NOTE : Bria is not compatible with all iPhone devices. Please review the following list to ensure that your iPhone is compatible with the Bria softphone software before purchasing the application.
Voice / Messaging and Presence Add-On:
Video Calling Add-On:
1.) The first step is to download and install the Bria softphone on your iPhone device. There is a cost associated with this software and may be purchased through the Apple Store.
2.) Once the application has been installed, there are few requirements that need to be completed within your Nextiva NextOS Portal before the softphone can be provisioned and register with Nextiva’s servers.
3.) Once you have opened the Bria application on your iPhone, you will see an icon in the bottom right corner of the screen that appears as two gear sockets connected together. Select this icon to access the Settings Menu.
4.) You will see various options within the Settings menu. Tap the option labeled as Accounts.
5.) At the top of the screen, you will see an option labeled as Accounts +. Tap this option to begin creating a new account through your Bria softphone.
6.) Avoid selecting any of the predefined criteria of another provider. Proceed to select SIP Making Calls.
7.) Enter the criteria necessary to provision the Bria softphone with information that can be obtained through NextOS Portal. Have your employee information available before proceeding into the next steps.
i. Use When Available
ii. Allow VoIP Calls
NOTE : Bria’s interactions will vary depending on connection via Wi-Fi, 3G & 4G. It is recommended using the Bria softphone with a WiFi or 4G connection, typically. 3G connections may not provide enough bandwidth to support a quality phone call, depending on the signal strength of your service provider. Data rates with your service provider may apply.Back to NextOS 3.0