All devices purchased from Nextiva will automatically be added to the NextOS 3.0 portal. Devices that are not purchased from Nextiva can be added manually, following the steps below.
Before you are able to complete this phone setup, you must have created employees in your Nextiva account. You also must have added a phone to your Nextiva account.
Nextiva Portal Setup:
You must associate the phone you are attempting to setup with an employee before it will be fully operational. Make sure you have followed the steps outlined in “Adding a Phone to Your Nextiva Account” and “Creating an Employee” before continuing.
Log in to your NextOS Portal account. Select NextOS for Account Type and enter the username and password that was provided in your welcome email.
Assigning the Phone to an Employee:
The Panasonic KX-UT123 requires a physical connection to a power source and an Internet connection. This model of phone has no wireless capabilities. Ensure your phone is properly connected before attempting setup.
Checking your connections:
When you have the Panasonic properly plugged in it will boot up to “Please wait” (Followed by: Now Starting, Initializing Network, Connecting Server, Connection Error (90001) Check server and set it).
On a computer with access to the internet, open an internet browser (e.g. Internet Explorer, Safari, Mozilla Firefox). In the address bar type in the IP address of the phone.
This will prompt you for a username and password.
User name: admin
Once you have logged into the web interface of the phone, press Maintenance in the top right corner.
On the left, click Provisioning Maintenance.
In the box labeled Standard File URL input:
In the box labeled Product File URL input:
Once complete, press Save to submit changes.
Your phone should immediately display the name and extension of the employee assigned to the phone.Back to NextOS 3.0