Why Has My Support Case Been Closed?

Nextiva will only close your case if the issue has been resolved or there are duplicate cases open for the same request or issue. Generally the team will note “duplicate case” in the subject line, if applicable.

Your case will remain open until the request has completed.

Click HERE to submit a new case.  

Need additional help? Click here.

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Cameron J. | with Nextiva since 2018
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