What If I Lose the Welcome Email to Get Started with NextOS?

Nextiva customers automatically receive a welcome email that provides information for accessing NextOS applications (e.g. Nextiva Voice Portal, Nextiva CRM, and NextOS Analytics) when a new account is created for them. In the event that they lose the welcome email or do not receive it, Nextiva customers can get started by following the steps below:

  1. Visit www.nextiva.com, and click Client Login.
  2. Click the Forgot Password? link.
  3. Enter the NextOS username and email address.
  4. Click Send Email.

An email with the username and a password reset link will be sent to the provided email address.

To transfer (or port) phone numbers, click here to submit a Letter of Authorization (LOA) form.

To upload current customer data to Nextiva CRM, click here for instructions.



Need additional help? Click here.

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