Updating Team Presence and Status on the Nextiva App for iPhone

Team Presence allows Users within the organization to view the availability of other team members. Users can also upload a profile picture and a personal message to be displayed.

 

Updating Team Presence

Team Presence will automatically indicate when a User is on a call or offline. To manually change availability, from the left panel, tap on the current availability displayed, and select the desired availability (available, busy, away). When on the mobile version of the App, Team Presence will automatically show “Mobile” to other App Users.

"Updating Team Presence

 

Updating Status Message

  1. From the left panel, tap on the profile picture or the circle with the User’s first and last initials.
  2. Tap Edit, then enter text in the What’s on your mind? field.
  3. Tap Done to save and display the new status.

What’s on Your Mind?

 

NOTE: Users can choose to share their location automatically or manually.

 

Updating Profile Picture

  1. From the left panel, tap on the profile picture or the circle with the User’s first and last initials.
  2. Tap Edit, then tap Edit under the profile picture or the circle with the User’s first and last initials to upload a profile picture.
  3. Choose to Use Camera or upload an Existing Photo.
  4. Tap Done to save and display the new profile picture.

Edit Profile Picture

 

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Updated on October 2, 2019

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