Phone Status Icon
Chat Icon
(800) 285-7995 Support | Live Support Chat
  1. Home
  2. Nextiva Voice
  3. Nextiva App: How to Change Call Settings
  1. Home
  2. Nextiva Office
  3. Nextiva App: How to Change Call Settings
  1. Home
  2. Phones & Networking
  3. Nextiva App: How to Change Call Settings
  1. Home
  2. Nextiva App
  3. Nextiva App: How to Change Call Settings

Nextiva App: How to Change Call Settings

The Nextiva App is the primary access point for business users to manage their unified communications solution. It has never been easier to use voice, video, instant messaging and presence services from a single device. Users can access business phone account information and feature settings from their computer, tablet or any mobile device. The app is supported in Windows, Mac OSC, iOS, or Android platforms.

The Nextiva App enables a new level of flexibility and productivity that truly changes the way businesses operate. No longer tied to a control panel interface or required to have system administrators make changes, users can instantly update their communications service from anywhere.

To enable the Nextiva App, a Pro Plus or Enterprise Upgrade must be applied to the user profile. For instructions adding licensing, click here or call Nextiva Support.

For Android help click here.

For iOS help click here.

For Windows desktop help click here.

For MAC desktop help click here.


 

How do I change Call Settings for the Nextiva App on my Android?

First, start by logging into the App on your Android cell phone or tablet (Figure 1-1). If you have not yet downloaded the App, please visit the Play Store.

 

Figure 1-1: App Log In Screen.

 

To access the Call Settings section, click the top-left corner of the App window: You'll see three lines next to your Team Presence flag (Figure 1-2).


Figure 1-2: Call Settings.

 

Here you can access all of your App options, including the Call Settings section (Figure 1-3).

 

Figure 1-3: Call Settings.

 

Here you'll find some of the most commonly accessed user-level settings and features, including Nextiva Anywhere, Voicemail Options and Forwarding (Figure 1-4).

 

Figure 1-4: Call Settings Menu.

 


 

How do I setup the Nextiva App on my iOS?

First, start by logging into the App on your Apple cell phone or tablet. If you have not yet downloaded the App, please visit the App Store.

From the main log in screen, you'll see the Options icon in the bottom-left part of the screen (Figure 2-1).

 

Figure 2-1: iOS Options Icon.

 

Click the icon to open the Options menu, including Call Settings and Preferences (Figure 2-2 & 2-3).

 

Figure 2-2: Call Settings and Preferences.

 

Figure 2-3: Call Settings.

 


 

How do I setup the Nextiva App on Windows?

First, start by logging into the App on your computer (Figure 3-1). If you have not yet downloaded the App, please go here and click Downloads.

 

Figure 3-1: Log In Screen.

 

To access the Call Settings section, click the Options icon from the menu on the left (Figure 3-2).

 

Figure 3-2: Windows App: Main Screen.

 

Here you'll find some of the most commonly accessed user-level settings and features, including Nextiva Anywhere (Incoming Calls), Voicemail Options (Voicemail), Highlight to Call (Outgoing Calls), and Forwarding (Incoming Calls) (Figure 3-3).

 

Figure 3-3: Call Settings.

 

Most of the commonly used features are listed under Incoming Call options (Figure 3-4).

 

Figure 3-4: Incoming Call Options.

 

 


 

How do I setup the Nextiva App on MAC?

First, start by logging into the App on your computer (Figure 4-1). If you have not yet downloaded the App, please go here and click Downloads.

 

Figure 4-1: MAC Call Settings.

 

From the main log in screen, you'll see the Options icon in the bottom-left part of the screen.

 

 

Figure 4-2: MAC Options.

 

Here you'll find some of the most commonly accessed user-level settings and features, including Nextiva Anywhere (Incoming Calls), Voicemail Options (Voicemail), Highlight to Call (Outgoing Calls), and Forwarding (Incoming Calls) (Figure 4-2).

Updated on June 7, 2017

Was this article helpful?