Integrating your email with NextivaONE

Integrate your business email so you can quickly view and respond to emails directly from the conversation thread – giving you Amazing Service® and the reliability of Nextiva. ​​

Under the Emails channel, select Yes, connect my email now!. Under all integrations, click Available integrations and choose to integrate with Outlook – Gmail coming soon!​ Once you sign into your account, it will automatically start syncing with Nextiva. ​

NOTE: All emails will be imported to Nextiva and are set to private and only visible to you by default. 

Sending an email

To send a new email, click the Plus (+) icon on the top right and select Compose an email.​

Enter the name(s) or email addresses of all recipients you would like to send the email to. ​

At the top you can add Cc or Bcc recipients and change the from address, if multiple accounts are connected. You can also format the text and include hyperlinks, files, and emoji’s at the bottom of the message. Enter your message and click Send when ready

Responding to an email

Under the conversation view, hover over any message and choose to Reply, Reply all or Forward

Enter your message and click Send when ready.​ You can also format the text and include hyperlinks, files, and emoji’s at the bottom of the message. 

NOTE: To delete an email, click the Ellipses > Delete.

Need additional help? Click here.

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