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  4. Recording a User’s Voicemail Greeting from Your Phone
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  2. Business Communication Suite
  3. Features
  4. Recording a User’s Voicemail Greeting from Your Phone
  1. Home
  2. Business Communication Suite
  3. Features
  4. Voicemail
  5. Recording a User’s Voicemail Greeting from Your Phone

Recording a User’s Voicemail Greeting from Your Phone

To record your personal voicemail greeting from your phone:

 

Using your Nextiva phone:

  1. Dial *86 from your Nextiva phone.
  2. Enter your Voicemail PIN and press #.

NOTE: If you do not know your voicemail PIN, click HERE for instructions. 

  1. Select Option 3 to change your Mailbox No Answer Greeting.
  2. To record a new No Answer Greeting press 1
  3. Record your new message.
  4. Press # when you have finished recording your greeting.

 

You will hear additional menu options after pressing # if you wish to listen to your new greeting or rerecord your message. Once you are satisfied with the new voicemail greeting, it will update immediately.

 

Using an outside phone with a direct phone number or a call group

  1. Dial your Nextiva phone number and let it ring until your voicemail answers.
  2. Press * during the greeting to gain access to your voice mailbox.
  3. Enter your Voicemail PIN and press #. If you do not know your voicemail PIN, reach out to your NextOS Administrator to reset the PIN. 
  4. Select Option 3 to change your Mailbox No Answer Greeting.
  5. To record a new No Answer Greeting press 1
  6. Record your new message.
  7. Press # when you have finished recording your greeting.

You will hear additional menu options after pressing # if you wish to listen to your new greeting or rerecord your message. Once you are satisfied with the new voicemail greeting, it will update immediately.

 

Using an outside phone with an Auto Attendant:

  1. Dial into your Auto Attendant
  2. Dial your extension number and wait for the voice mailbox to answer. NOTE:  Extension dialing must be enabled for this method to work successfully. 
  3. Press * during the greeting to gain access to your voice mailbox.
  4. Enter your Voicemail PIN and press #. If you do not know your voicemail PIN, reach out to your NextOS Administrator to reset the PIN. 
  5. Select Option 3 to change your Mailbox No Answer Greeting.
  6. To record a new No Answer Greeting press 1
  7. Record your new message.
  8. Press # when you have finished recording your greeting.

You will hear additional menu options after pressing # if you wish to listen to your new greeting or rerecord your message. Once you are satisfied with the new voicemail greeting, it will update immediately.

Updated on August 14, 2018

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