Nextiva phones do not require a direct dial phone number, but instead, you’ll need to provide each user with an extension number. Depending on the organization of your account, it may be necessary to change the extensions of one or more users. Follow the steps below to accomplish this.
- For Administrators, log in to NextOS by visiting www.nextiva.com and clicking Login found at the top of the page.
- Log in to NextOS with your login credentials.
- From the main dashboard, hover over Devices at the top of the screen and select Manage (Figure 1-1).
Figure 1-1: Manage Devices
- By default, the page will show you the first 10 devices on the account sorted by MAC address. It also shows the user the specific MAC address is assigned to, as well as the direct dial phone number if the user has one. If there is more than one user assigned on a specific device, the name is also a drop-down list.
Figure 1-2: Manage Devices Page