Recording meetings in NextivaONE Instantly record meetings so you can reference later or send to participants who were unable to attend. Only hosts and...
Managing files and recordings in NextivaONE Easily access all files and links shared in NextivaONE – including any recorded calls. Click the Paper clip ? on...
Managing Call Recording from Nextiva Unity Users may be able to manage Call Recordings, depending on the account configuration and Agent permissions. If this service is...
Troubleshoot: Call Recording Call Recording files are archived for up to six months and are easily accessed or downloaded using the Nextiva call...
How to disable call recording Choose the image that looks most like your screen once logged in. olderversion Call Recording allows you to record your...
Setting up call recording Record all incoming and outgoing calls and set up call recording announcements to inform the caller they’re being recorded. All...
Nextiva Voice: Feature list This feature list defines Nextiva voice features and provides use cases and examples. Not all features are included with every...
Product updates for November 2022 Check out our enhancements & bug fixes. ⏫ Enhancements Join a video meeting by ID In addition to the meeting link...
Managing calls & voicemails Nextiva can replace the need for a physical desk phone or hardware – allowing you to quickly make and receive...
Manage voice settings Manage your Nextiva voice settings directly from NextivaONE. To set up and manage your Nextiva voice settings, such as voicemail...
Managing video meetings Collaborate one-on-one or with multiple participants via video. You can instantly meet “face-to-face” with teammates from anywhere with just a...
Advanced IVR HIPAA compliance requirements The below guidelines must be followed when creating or modifying a task within the IVR tool to maintain HIPAA compliance....
Location voice settings Customize each location’s voice settings such as music on hold, business hours, Nextiva Anywhere, and more. Choose the image that...
Holiday schedules Add holidays to business hours to route incoming calls differently during specified holidays, for example to voicemail or an answering service....
Logging into NextOS Visit nextiva.com, and click Login at the top right corner to access NextOS. From the NextOS home page, you can quickly...