Before programming your Netgear router, you will need to acquire your static IP information. This information should be provided by your ISP and should include the following:
The Static IP address (ie. 68.XXX.XXX.XX)
The Subnet Mask (ie. 255.255.XXX.XXX)
Default Gateway address (ie. 68.XXX.XXX.XX)
Once you have this information, the next step is to access the Netgear router from a connected computer. On the computer that is connected to the Netgear, access the Windows Command Prompt through the Windows Start button. If you are using Windows 7, search cmd and press Enter. (See Fig 1-1). If you are using an earlier version of Windows, click the Run option on your Windows menu, then type cmd and Enter.
Once the command prompt is open, the next step is to find the IP address of the Netgear. To do this, follow these steps:
Type ipconfig and press Enter (See Fig 1-2). You should be presented with information about your network.
Look for the Default Gateway address. The address will be in IP format (192.168.1.X). You may need to scroll upward on your command prompt to see this information (See Fig 1-3).
Once you have all the information, it’s time access the Netgear interface.
Open an Internet browser. Where you would normally type the website address like www.nextiva.com, type the “Default Gateway” address you gathered in the previous step.
Press enter. You should be prompted to type a user name and password.
Enter the user name and password. The user name is likely “admin” and the password should also be “admin”. If “admin” does not work, try “password” (See Fig 1-4).
Once you have entered the username and password, you should be directed to the Netgear interface. Once inside the interface, look on the left hand side of your screen and click on the word Basic (See Fig 1-5). You should see WAN / Internet at the top of your screen. Directly below, you will see the word Type with a drop down menu. Select Static (See Fig 1-6).
After Static has been selected, three boxes should populate below it. These boxes are where Static IP information provided by the Internet Service Provider will go (See Fig 1-7). Once the information has been entered in the respected fields, scroll to the bottom of the page and click Save. After you have saved the settings it’s always good practice to reboot the router. If the settings were entered correctly, you will successfully connect to your Internet Service Provider.
If you have any questions, contact the Nextiva Support Team here or email us at email@example.com.