About who we are, and where we're headed.
I'd like to thank you for taking an interest in our business. Our companies currently serve over 10 million small businesses in 150 countries worldwide, and we are market leaders in various technology industries.
In 2005 we were in search of a VoIP phone system for one of our technology businesses for a team of over 300 customer service representatives. What we found - to our surprise - is that most of the available solutions were overcomplicated, ineffective, overpriced, or all of the above.
This inspired us to look into the VoIP market, and it turned out that there were very few choices for businesses. Naturally, this piqued our interest. Shortly thereafter we made a talent acquisition of a small business VoIP company and built a ﬁrst-class VoIP solution that we launched in 2006.
Our mission is to become the market leader in providing business communication services at affordable prices, including VoIP, fax, analytics, virtual conferencing, and customer management products. Our vision is to become your #1 choice for serving all of your business communication needs. Our primary objective is to reach this goal through creating powerful, simple, user-friendly products with the highest level of reliability, and providing what we call "Amazing Service®".
We focus on continuous improvement in all areas of the business. We link our company mindset to a sports team with a winning attitude; regardless of how good we get, there is always something that we can improve. Since we entered the market, we humbly take credit for changing some of the market dynamics to the beneﬁt of all businesses. We believe that this is an exciting time and VoIP is the direction of the future – it’s how all businesses will eventually communicate. We feel fortunate to participate in this early stage of an emerging industry and work diligently to continue making a difference. Our track record of serving businesses combined with our drive to succeed gives us the ability to emerge as the leading market provider of business communication services.
Chairman / CEO