WHAT IS NEXTIVA PROFESSIONAL RECORDING?
Nextiva Professional Recording is the leading online provider of professional voice recordings for business phone systems. We offer custom voicemail greetings, promotional on-hold messages, announcements, prompts, or any other type of telephone recording you’d like to order!
HOW DOES IT WORK?
Using our website and email contact form, simply choose your voice talent and upload your script. A Nextiva Voiceover Coordinator will review your script, contact you to discuss any clarifications required, and send you a price quote for your approval prior to recording. If needed, we’ll also help you select music from our library. Your selected voice talent will record your script, and then our engineers will format the recording to make it compatible with your phone system. We’ll deliver your production within 4 business days (standard), or 24 business hours with expedited delivery (available at an additional cost).
DO YOU OFFER BACKGROUND MUSIC?
Yes! We have thousands of tracks available in our background music library. Please let us know if you’d like background music on your message(s), and we’ll walk you through the music selection process. Our Nextiva recording engineers will edit and sync your background music track to your messages/recordings.
HOW MUCH DOES NEXTIVA PROFESSIONAL RECORDING COST?
Greetings, Announcements, Voicemails, Voice-Prompts, Music On-Hold:
$50 per 50 words (charged by total word count)
Background Music: $50 per message/file
Add-Ons:
Expedited Delivery (24 business hours): $50 per recording/file
Use Rights for On-Hold, Phone Messages, Voicemail, IVR: No additional charge.
Commercial Use Rights License: $100 per recording/file [Non-Paid Marketing Channels = Owned Media]
Broadcast Use Rights License: $200 per recording/file [Paid Advertising Channels = Paid Media]
HOW ARE THE NUMBERS READ IN MY GREETING?
Your voice talent artist will read each number individually, unless you specify otherwise in your order.
HOW DO YOU MAKE SURE THAT ALL NAME PRONUNCIATIONS ARE CORRECT?
Prior to recording, we ask each customer to call into our pronunciation line to leave a message that includes the desired pronunciation of all names that appear in their message script. This recording will be transcribed and used as a guide for all name pronunciations to eliminate errors.
HOW CAN I MAKE CHANGES TO MY ORDER?
Any changes to an order that require re-recording will incur a fee.
If you would like to revise your order, please email us at prorecording@nextiva.com.
Be sure to include your Nextiva Account Number and Security PIN and tell us specifically which messages you would like to change. See our charges below.
Revisions Fees:
$50 per 50 words (charged by total word count)
Background Music: $50 per message
Add-Ons:
Expedited Delivery (24 business hours): $50 per recording/file
Use Rights for On-Hold, Phone Messages, Voicemail, IVR: No additional charge.
Commercial Use Rights License: $100 per recording/file [Non-Paid Marketing Channels = Owned Media]
Broadcast Use Rights License: $200 per recording/file [Paid Advertising Channels = Paid Media]
Depending on the length of your modifications and/or how old your original recordings are, we may advise placing a new order.
CAN NEXTIVA EDIT AUDIO FILES I RECORDED?
Yes. Nextiva pro recording engineers can edit your audio recordings. Please submit your completed recording and we will provide you with a price quote for editing services and audio file conversion.
CAN SOMEONE FROM NEXTIVA PROOFREAD MY SCRIPT?
Yes! Proofreading services are an add-on you can purchase if you’d like us to correct your script’s grammar and misspelled words. We won’t alter the structure of your sentences, but we’ll contact you if we feel your sentence should be modified. Please contact us for a price quote on proofreading.
WHEN WILL MY PROJECT BE COMPLETED?
Delivery time will be quoted based on the contents of your script and project requirements. Expedited delivery may be available for a fee.
DO YOU HAVE SCRIPT EXAMPLES?
Of course! You can download sample script templates from the “How It Works” section of our website and use them to help you create your own.
WHAT FILE FORMATS CAN MY RECORDINGS BE DELIVERED IN?
We can deliver files in the following formats:
MP3 (128kbps)
MP3 (192kbps)
MP3 (320kbps)
WAV (11kHz 16-bit)
WAV (44.1kHz 16 bit)
WAV ULaw (8kHz 64kbps)
WAV PCM (8kHz 16-bit)
If you have existing files that need to be reformatted, please contact us for a price quote. We’ll be happy to convert them for you.