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A VoIP phone system built for the future.

Get reliable, cloud PBX with advanced features, flexible setup and top-notch call quality.

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Voip Phone System

Get the highest return on investment with Nextiva’s business phone system. Trusted by these notable brands.

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What is a Voip Phone System

What is a VoIP phone system?

VoIP, also known as Voice over IP (Internet Protocol), lets you manage outgoing and incoming calls over an internet connection.

Unlike analog phones, VoIP phone systems don't need on-site hardware. Use your IP desk phone, softphone, or even your smartphone to make phone calls. VoIP providers like Nextiva, harness the latest technology to deliver reliable phone service in one business communications platform.

How much does a VoIP phone system cost?

Flexible VoIP system plans and pricing for your small business or enterprise

Basic

Starts at

$20

/mo per user
  • Business Phone Service
  • Free Number Porting
  • Free Local Number
  • Unlimited Calling
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Our most popular plan

Pro

Starts at

$25

/mo per user
  • Business Phone Service
  • Conference Calling
  • Nextiva Mobile App
  • Business Text Messaging
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Enterprise

Starts at

$30

/mo per user
  • Business Phone Service
  • Call Recording
  • Nextiva Anywhere
  • Need a Feature Here
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Includes everything in the Customer Relationship Suite

Communication Basic

  • Included with All Plans
    • 24/7 service and tech support
    • No contracts required
    • 99.999% uptime reliability
  • Communicate
    • Unlimited calling
    • Unlimited Internet faxing
    • Voicemail with email delivery
    • Free local phone number
    • Free toll free number
    • Keep your existing number
    • Advanced call management
    • Auto attendant
    • Call logs
    • Multi-site support
  • Manage Prospects
    • Contact management
    • Account history
    • Account contacts
    • Account notes
    • Link account relationships
  • Service Customers
    • Omnichannel support: phone, email, chat, and messaging
    • Case status management
    • Automatically link cases to accounts
    • Case & account priority management
    • Standard Reports
    • Account and case notes & alerts
    • Same screen account & case history
    • Search functionality
  • Analyze Your Business
    • Standard Reports
    • Central source for customer data

Communication Pro

  • Included with All Plans
    • 24/7 service and tech support
    • No contracts required
    • 99.999% uptime reliability
  • Communicate
    • Unlimited calling
    • Unlimited Internet faxing
    • Voicemail with email delivery
    • Free local phone number
    • Free toll free number
    • Keep your existing number
    • Advanced call management
    • Auto attendant
    • Call logs
    • Multi-site support
    • Nextiva mobile app (iPhone, iPad, Android)
    • Nextiva desktop app
    • Instant messaging & presence
    • Team messaging & presence
    • Unlimited conference calls
    • Unlimited web conferencing
    • Unlimited SMS messages
    • Professionally recorded greeting (1)
  • Manage Prospects
    • Contact management
    • Account history
    • Account contacts
    • Account notes
    • Link account relationships
  • Service Customers
    • Omnichannel support: phone, email, chat, and messaging
    • Case status management
    • Automatically link cases to accounts
    • Case & account priority management
    • Standard Reports
    • Account and case notes & alerts
    • Same screen account & case history
    • Search functionality
    • Smart case routing
    • Integrated knowledge base
    • SLA management
    • SLA reminders
    • Escalation for SLA violation
    • Custom user filters and views
    • Custom Reports
    • Automatic email notifications
  • Analyze Your Business
    • Standard Reports
    • Central source for customer data
    • Predefined Dashboard
    • Custom Reports
    • User and Team Performance
    • Basic database tools
  • Survey Customers
    • Dynamic design and question types
    • Flexible survey design
    • Survey templates
    • Custom headers (add logo, etc)
    • Automated survey distribution
    • Survey link modification
    • Favorite and archive surveys
    • Email notifications
    • Post-survey logic
    • Survey analytics

Communication Enterprise

  • Included with All Plans
    • 24/7 service and tech support
    • No contracts required
    • 99.999% uptime reliability
  • Communicate
    • Unlimited calling
    • Unlimited Internet faxing
    • Voicemail with email delivery
    • Free local phone number
    • Free toll free number
    • Keep your existing number
    • Advanced call management
    • Auto attendant
    • Call logs
    • Multi-site support
    • Nextiva mobile app (iPhone, iPad, Android)
    • Nextiva desktop app
    • Instant messaging & presence
    • Team messaging & presence
    • Unlimited conference calls
    • Unlimited web conferencing
    • Unlimited SMS messages
    • Professionally recorded greeting (3)
    • Call recording
    • Voicemail with text delivery
    • Voice analytics
  • Manage Prospects
    • Contact management
    • Account history
    • Account contacts
    • Account notes
    • Link account relationships
    • Custom account and contact fields
    • Account analytics
  • Service Customers
    • Omnichannel support: phone, email, chat, and messaging
    • Case status management
    • Automatically link cases to accounts
    • Case & account priority management
    • Standard Reports
    • Account and case notes & alerts
    • Same screen account & case history
    • Search functionality
    • Smart case routing
    • Integrated knowledge base
    • SLA management
    • SLA reminders
    • Escalation for SLA violation
    • Custom user filters and views
    • Custom Reports
    • Automatic email notifications
    • Custom Dashboards
    • Advanced roles and permissions
    • Multiple SLA policies
  • Analyze Your Business
    • Standard Reports
    • Central source for customer data
    • Predefined Dashboard
    • Custom Reports
    • User and Team Performance
    • Advanced database tools
    • Custom Dashboards
    • Advanced Analytics
    • Advanced, flexible database
    • NextDB (database administration)
    • Visual database builder
  • Survey Customers
    • Dynamic design and question types
    • Flexible survey design
    • Survey templates
    • Custom headers (add logo, etc)
    • Automated survey distribution
    • Survey link modification
    • Favorite and archive surveys
    • Email notifications
    • Post-survey logic
    • Survey analytics
    • Question & page skip logic
    • Survey scheduling
    • Secure surveys
    • Custom landing pages
    • Redirect upon submit
    • Allow/Restrict IPs
    • Export survey results
  • Chat Live on Your Website
    • Automatic case creation
    • Scheduling
    • Tab notification of unread customer message
    • Unlimited departments
    • Chat history
    • Shortcuts
    • Transfer chat
    • Round-robin distribution
    • Multiple administrators
    • Offline chat
    • Custom chat limits (per user, per department)
    • Avatars
    • Unlimited chat instances (queue creation)
    • Queue limit
    • Chat builder
    • Chat customization

Unbeatable benefits with Nextiva's VoIP solution

  • Works with your existing on-premise office phones. All you need is a high-speed internet connection.
  • Your customers may be using VoIP, traditional phones/landlines, or mobile devices. Nextiva's VoIP phone service can reach them everywhere.
  • Get advanced features like Auto Attendant, Call Forwarding, Call Recording, Call Routing, and Voicemail to Email. Traditional telephone services just can't keep up!
  • Unlimited local and long-distance phone calls, toll-free VoIP phone numbers, virtual phone lines, and more!

Plus, if you’re looking for business phones, we got them.

Desk

Powerful communication tools right on your desk.

Desk Phones
Learn more

Cordless

Freedom to roam. Without losing any of the power.

Cordless Phones
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Conference

Bring your whole team together.

Conference Phones
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Adapters

Transition your traditional systems into the future.

Adapters
Learn more

Communicate seamlessly no matter where your people are.

Business VoIP service that lets you reach your teams and customers from a desktop app or mobile app. Make phone calls without compromising call quality.

Superior call management is within your reach.

No matter how many calls your company receives, you can intelligently route them to the right people at the right time. Nextiva manages inbound and outbound calls with the reliability you can count on.

Turn your calls into powerful insights.

Get immediate access to all your call activity data. Track employee performance, impact of marketing activities, or any metric that's a priority for your business needs.

Features inside Nextiva’s VoIP phone system

Our affordable cloud-based phone system includes everything your business needs to grow.

HD VoIP Phone Service

Free Local Phone Number

VoIP Caller ID

Nextiva Desktop and Mobile App

Free Toll-Free Number

Call Recording

Unlimited Calling in North America

Auto Attendant

Call Forwarding

Unlimited Business Text Messaging

Advanced Call Routing

Conference Bridge

Unlimited Online Faxing

Call Analytics

Call Queuing

Unlimited Web Conferencing

Voicemail Forwarding

Call Transfer

Number Porting

Voicemail to Email

Custom Music on Hold

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Have questions about using a VoIP phone system?

Can you use a normal phone with VoIP?

Yes, you can use your existing phone with VoIP. Using an analog desk phone is easy as long as you use an Analog Telephone Adapter (ATA). Additionally, you will also need:
  • Broadband internet connection
  • Wired or Wireless Route
  • Ethernet cable (CAT5e or CAT6)
  • VoIP phone service provider like Nextiva

How do I set up a VoIP phone system?

Setting up a VoIP phone system will only take a few hours. For most users, they simply unbox the phones and connect them to their existing network. It’s that easy. Once connected, simply associate each phone with the desired phone extension. Managing your phones can all be done from the convenience of your web browser.
Before you upgrade your phone system to VoIP, consider the following recommendations:
  • Estimate the number of users and extensions you’ll need for offices and meeting rooms
  • Make sure you have a broadband internet connection capable of at least 512 kbps bandwidth. Not sure? Take our VoIP speed test.
  • Set a budget for your business voice service. Nextiva’s plans start at $20 per user every month for 100+ users.
  • Narrow down the top features you need and think about how you will use them.

What level of customer support do you offer?

Nextiva offers the industry’s best customer service, and even has earned multiple awards for it. Every customer gets access to the company’s friendly and knowledgeable customer support team around the clock. If you ever need help, get in touch with Nextiva support via the phone, email, or message Nextiva on your favorite social network.

What do I need to get started with Nextiva’s VoIP phone service?

To purchase Nextiva, contact our sales team at (800) 799-0600, chat with us, or request a demo. We’ll discuss your business needs to suggest the best solution for you.

The best VoIP phone service can now be yours

 

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