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Read BlogUnified communication with VoIP, video, & chat
Bundle with helpdesk software & Sales CRM
Unlimited calling, faxing, and texting nationwide
Amazing Service with 24/7 support
Free toll-free, virtual voicemail, & auto attendant
Top rated iOS & Android mobile app
Easy-to-use desktop app for Windows and Mac
Send text messages from your mobile device
One-click conference calling from your cell phone
Declutter your workspace. Ditch the desk phone
Host unlimited audio and video meetings
Audio conferencing with messaging & screen share
Dedicated conference bridge for all your meetings
Crystal-clear, HD audio with no static on the line
Advanced VoIP conferencing with call recording
Collaborate using your business phone software
Create groups to connect via chat, video, & audio
Chat, screen share, & file sharing made easy
Schedule meetings, & assign tasks with due dates
Keep track of conversations and team projects
Access historical and live call data
Real-time call tracking with custom reports & dashboards
Identify business trends by analyzing call logs
Make QA a breeze with call recording and rating
Gamify your employee performance data
Sales CRM for managing your leads and opportunities
Helpdesk tools to manage customer service requests
Workflows to automate mundane tasks
Call Pop, so you know your customers at the time they call
Customer journey sentiment and experience management
Integrate your business phone software with other apps
Boost efficiency by connecting your CRM and VoIP system
Easy integration with Google, Microsoft, & more
Click to dial phone numbers within business apps
Improve your business communications
Unlimited Calling within the US/CA
Free Local and Toll-Free Number
Top Rated Mobile App
Video and Audio Meetings
Team Collaboration
Business Integrations
Real-Time Voice Analytics
Call Recording
VoIP phone service with advanced features to improve your workflow. Know why someone is calling before you take their phone call.
Learn about Call Pop Discover the NextivaONE App See our Sales Tools Learn about Service ToolsCapture every interaction across phone calls, emails, and texts in a single platform. Focus on what customers say — not where they say it.
Learn moreNo waiting to install your telephone service. Set up your VoIP phone service in record time. You'll dig our drag-and-drop Call Flow Builder, too.
We take security seriously. The entire Nextiva network meets and exceeds security standards set by the ISO/IEC 27001 certification.
99.999% uptime with zero reported outages in 2019 and 2020. Our eight redundant data centers are strategically located across the United States.
Your business phone system grows with you. Manage phone numbers, users, calling features, and locations from your admin portal.
All you need is a broadband internet connection. Follow our guided setup online and download the Nextiva mobile app. Got VoIP phones? Just plug them in.
No other VoIP provider comes close to our Amazing Service. Customers rave about our friendly customer support. Five consecutive Stevie awards say something.
Our product experts offer on-premise training, live video conferencing, and one-to-many webinars to get the most out of your business calling plan.
Yes, you can use your existing business phone numbers through the process known as porting.
VoIP works with any phone number you own, including local numbers, cell phones, and toll-free phone numbers. We'll even provide you with a temporary number with your caller ID as you transition.
Follow our advice to learn how to move your phone numbers from your existing service provider. Nextiva includes free porting with every account.
Voice over internet protocol (VoIP) is a technology used to engage in voice and video calls over an internet connection. A VoIP phone will offer more features than a regular landline.
Setting up a phone system for businesses is easy. After you sign up, you can begin calling with an app you download to your computer or cell phone. From there, you can customize calling features, such as call forwarding and auto attendants, from a simple online portal.
VoIP works perfectly on almost any high-speed internet connection like cable, DSL, and fiber. You can complete a free VoIP speed test to confirm you have enough bandwidth.
If you purchase VoIP phones from Nextiva, all you need to do is plug them in. You can even use old telephones with a VoIP adapter. No technical skills are needed to enjoy your VoIP phone system.
VoIP completes phone calls using the internet instead of using the analog telephone system. The biggest difference is that you can work anywhere without running wires or expensive hardware.
A VoIP phone system offers built-in functionality such as a mobile app, video conferencing, and voicemail-to-email delivery, and more. You can also get a complimentary toll-free number as well.
Today's VoIP solutions don't require any bulky equipment, PBX hardware, or technical training.
Read more about the advantages VoIP has over traditional landlines.
Yes. Unlike landlines, you can complete phone calls using your Wi-Fi router. Voice over Internet Protocol (Voice over IP) has error-checking into the core of every data packet. VoIP works over Wi-Fi on all your mobile devices like your laptop, tablet, or smartphone. You can take business phone calls anywhere.
We recommend using a wired Ethernet connection, but you can certainly work remotely using just a wireless internet connection.
To use Voice over IP, you need to have a phone capable of Voice over Internet Protocol (VoIP).
These phones come in two varieties:
Nextiva offers price plans designed to meet the needs of today's businesses. Choose a monthly plan with no commitment. Maximize your savings with a contract term of 12, 24, or 36 months.
Every business phone plan includes unlimited nationwide calling and professional calling features (auto attendant, on-hold music, call forwarding, and more) enjoyed by small businesses and enterprises.
In theory, a VoIP phone will work anywhere you have a high-speed internet connection. As long as you have an internet connection, you’ll be able to make and receive calls without being tied to one place, like a desk in your office.
However, the result may vary based on the type of VoIP phone you have. For example, if you have a VoIP hardphone (a physical phone that looks much like a traditional desk phone), you may need to plug it in directly to a wireless router in order for it to work.
A VoIP softphone, on the other hand, is a software program that runs on your computer or mobile device. A VoIP softphone will work as long as you are connected to a wireless internet connection, including the high-speed data available on your mobile phone, when using the VoIP phone app.
You don’t have to go crazy deep into the ins and outs of an internet phone system. Even knowing the basics gives you a huge leg up on most.
Most people won’t even know what VoIP stands for. You will — it’s Voice over Internet Protocol. It’s a modern phone system that most businesses are switching to. It’s reliable, cost effective, and allows for remote work to happen.
A VoIP phone works by transmitting telephone calls using an internet connection and the cloud. That means you don’t need an old school copper hard-wired phone or a bulky machine, like a PBX (Private Branch Exchange). You just need internet service, a VoIP compatible telephone, and a VoIP service provider. That’s where Nextiva comes in.
As digital transformation continues to impact how businesses interact with their customers and employees, it's crucial to have the right tools for your business. Having the option to make calls from any device you already own equipped with internet access (telephone, computer, app) is one option.
One of the main benefits of a VoIP phone is that you won’t need to use old and bulky machinery that will tie you to a specific location. Let’s break down some of the other top benefits of using a VoIP phone service for your business:
Choosing the right VoIP phone service for your business can seem overwhelming, so we’ll help you break down the top features Nextiva provides with your business needs in mind.
Unlike RingCentral, 8x8, and Dialpad, Nextiva provides more features beyond voice, all in just one software. One feature that sets us apart is threaded conversations. This means that it doesn’t matter where you had a conversation with a customer via email, phone or chat, you'll have access to all your conversations in one place and on one screen. No need to juggle different tabs or apps to remember where the conversation happened.
If you already have an internet provider, these are the only devices you’ll need to get started:
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