Transforming your contact center solutions with competitive pricing

And so much more with NextOS

PLANS & PRICING

Contact Center Plans and Pricing

Flexible plans for every business


CALL CENTER PRO Choose

CALL CENTER ENTERPRISE Choose

CONTACT CENTER PRO Choose

CONTACT CENTER ENTERPRISE Choose

Compare contact center features

Choose the plan that checks all your boxes

 

Call CenterPRO

Call CenterENTERPRISE

Contact CenterPro

Contact CenterENTERPRISE

Call Queue Visibility

Unlimited Call Queues

Enhanced Greeting & Queue Announcements

Free Auto Attendant Recording

 

 

Configurable Call Handling/Forced Delivery of Calls

 

Night & Holiday Service

 

Whisper Messages

 

 

 

Queue Management

 

Intelligent ACD (Automated Call Distribution)

Queue-Based Routing

Skills-Based Routing

Single Skill

Single Skill

Multiple Skill

Multiple Skill

Remote Agent Support

Voicemail to Email

Dedicated Onboarding Service

Flexible Disposition Codes

Flexible Unavailable Codes

Real-Time Agent Management

Historical or Scheduled Reports of Key Metrics

Call Recording

Wallboards & Reports

Promote, Retrieve, or Transfer Queued Calls

Queued Call Management

Silent Monitor, Silent Monitor Next & Barge-In

(Barge-In Only)

Supervisor Coaching on Calls (Whisper Coaching)

Call Recording

Canned Reporting

Bounced Call Service

Stranded Call Service

Estimated Wait Messaging

Easy Transferring

DNIS Support

Disposition Codes

Priority Queue Routing

Outgoing Call Control

Customizable reporting

Drag and drop call flow builder

Cloud routing across 3rd party

Web Callback

Analytics-driven routing

Omni-channel interactions (chat, email, fax)

Meet-Me Conferencing (9-users):

$19.95

$19.95

$19.95

$19.95

Meet-Me Conferencing (25-users):

$49.95

$49.95

$49.95

$49.95

Office Receptionist Dashboard

As low as $39.95

As low as $39.95

As low as $39.95

As low as $39.95

Supervisor Dashboard

$69.95

$69.95

$100

$100

Agent Dashboard

$29.95

$29.95

*included

*included

Instant Message and Team Presence

$3

$3

$3

$3

Go Integrator Lite

$2 per user/month

$2 per user/month

Go Integrator DB

$5 per user/month

$5 per user/month

Productized CRM Integrations (Salesforce.com, Microsoft Dynamics, Zendesk)

Custom CRM Integration

Request Pricing

Request Pricing


Why Nextiva is #1

We've got your back

99.999% uptime

Our nationwide network keeps your business running 24/7/365

100% in-house support

Our Amazing Service experts are always here to help

150k customers

Conan, Criteo, Target,
and thousands more

93% customer satisfaction

We're passionate about providing outstanding service

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System status transparency

Real-time updates on system performance

Award-winning support

Say hello to your
Amazing Service team

Here at Nextiva, we go above and beyond your service expectations. Our 100% in-house team is here to help you every step of the way. Just call (800) 285-7995, email us (support@nextiva.com), or chat online. Or find setup help, tutorials, and more at our Support Center.

See how Nextiva will transform the way you communicate.

 

 

Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.

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Contact an Amazing Service
Sales Expert
(800) 799-0600
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Learn how much can save your business.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.

 


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600
See how you can provider smarter, better service with Nextiva IVR.


Contact an Amazing Service
Sales Expert
(800) 799-0600
See how you can provider smarter, better service with Nextiva IVR.


Contact an Amazing Service
Sales Expert
(800) 799-0600
See how you can provider smarter, better service with Nextiva IVR.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.

Big XBert

Contact an Amazing Service
Sales Expert
(800) 799-0600
Or Separator graphic
Learn how much can save your business.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.