9:00 am - 12:00 pm
Hike Excursion with Kyle Maynard

Head to Scottsdale early to experience the amazing Sonoran Desert on a two-hour hike on the Gateway trail in Scottsdale, led by expert guide company, K2 Adventures Travel. The best part? You'll have an opportunity to get to know our incredible keynote speaker and extreme athlete, Kyle Maynard, and he hikes alongside you (learn more about Kyle's incredible story here). Transportation and water provided. Registration required.

2:00 - 5:30 pm
Registration Open

Pick up your badge, grab your swag bag, and get ready for an amazing event!

2:30 - 3:15 pm
3:15 - 4:00 pm
4:00 - 4:45 pm
Pre-Conference Workshops

Active Directory - Let's Get in Sync

Presented By: Bob Kelly, Nextiva

A lot of your customers use Microsoft Azure Active Directory (AD) to manage their users and IT assets. And not surprisingly, they expect to be able to sync their users in AD with systems like NextOS, giving them a single source of truth about those users—one that is owned and managed wholly on their end. But that’s easier said than done. We welcome you to join us for an afternoon of learning about Nextiva’s approach to this integration. We’ll walk you through actual customer use cases and tell you everything you need to know to effectively position this solution to your customers.

2:30 - 4:30 pm
Pre-Conference Workshops

Create Your Own Custom NextOS Pitch Deck & Video

Presented By: MeiLee Langley, Nextiva

Join Nextiva’s product marketing experts for a collaborative working session to craft customized sales & marketing tools to help grow your Nextiva business. Learn best practices when creating an effective customer-facing pitch deck and video. You'll leave the session with tangible and tactical sales tools including a NextOS pitch deck and video aligned to your target market and crafted to highlight your unique value proposition in the marketplace.

Use Your Words: Improving the Customer Experience with Conversational AI

Presented By: Tom Dickinson, Inference VP, Sales - West Region and Callan Schebella, Inference Chief Executive Officer

Conversational User Interfaces (UI) are becoming more and more pervasive in our lives—and for good reason. They’re amazing! (Think Siri, Cortana, Alexa, Google Home, etc.) Now imagine if your customers could use this technology to vastly improve their customer experiences. Instead of maddening phone queues with never-ending prompts, people could simply say what they need in their own words. Nextiva’s partner, Inference Solutions, uses Natural Language Processing to deliver exceptional self-service capabilities. Join us for a dynamic learning session on how best to position and sell this ingenious new service.

Five Success Secrets to Stand Out from Other Telecom Consultants

Presented By: Lisa Shorr, Vice President of Secure Future Tech Solutions

As an MSP Business or Telecommunications Provider, you are taught to think in features and benefits of a phone system. The problem is, all of the other salespeople are selling the same features and benefits, so how do you distinguish yourself from the pack? PHONE SKILLS TRAINING is your answer!

Join IT Business owner, branding expert and award-winning speaker, Lisa Shorr, for an interactive workshop on how to use Phone Skills training to set yourself apart from the competition and add value to your client relationships.

You will learn how to leverage phone skills trainings to sell even more Nextiva and provide added value to your existing clients to make your relationship even more sticky!

This workshop will:

  • Analyze why your clients and prospects should care about proper, polished phone skills.
  • Reveal the Secrets that your clients or prospects need to know to maximize their investment in Nextiva phones to build credibility and profits.
  • Show you how to market Phone Skills training to draw an audience and close deals.
4:30 - 5:30 pm
Chocolate & Bourbon Tasting Reception

We had you at ‘Chocolate’ and ‘Bourbon’ didn’t we? Join us for some sinful sipping while you mix and mingle with Nextiva leadership in the fabulous Degree 270 Bar. (Again, this is limited—be among the first to register so you can feel superior to everyone who misses it.)

5:30 - 7:30 pm
Welcome Dinner Party

Connect with your fellow attendees outside in the Talking Stick Fire Garden as we celebrate the kick-off of NextCon 19. Join us for food, drinks, and entertainment while enjoying the gorgeous Scottsdale fall weather.

7:30 - 9:30 pm
Poly Playground Opening

Forget jungle gyms and merry-go-rounds. This is an adult playground with some serious swagger. Once the Welcome Party wraps, it’s time to challenge your colleagues to cornhole, ping-pong, life-size chess, and Jenga—or just sit in a swing and sip a cocktail. Cash bar available.


8:00 am
Registration Open

If you arrive late Sunday night, be sure to pick up your badge and your swag bag before sessions start, and get ready for an amazing event!

8:00 - 8:45 am
Continental Breakfast

Start your day well-caffeinated with some coffee and light breakfast fare in the XBert Expo.

8:00 - 8:45 am
First-Time Attendee Networking Coffee & Donuts

New to NextCon? Join some of our veteran partners and channel leadership for coffee, donuts and networking while you get a quick overview of the NextCon agenda. We’ll show you how to get the most out of your NextCon experience. We’re glad to have you!

9:00 - 10:15 am
Opening Keynote: No Excuses
Presented By: Kyle Maynard

This is truly an experience you will never forget. Despite being born with arms that end at the elbows and legs that end at the knees, Kyle has never let anything hold him back. His message centers on building a life driven by purpose and meaning, with the belief that no obstacle is too great and nothing can keep us from accomplishing our goals.

10:15 - 10:45 am
Coffee Break

Stretch. Caffeinate. Mingle. Repeat.

10:45 - 11:45 am
Nextiva CEO Keynote with Tomas Gorny

12:00 - 1:30 pm
Partner Lunch & Learn: Four Keys to Becoming a Sales Goliath
Presented By: Coach Micheal Burt, CEO/Founder of Micheal Burt Enterprises

Get ready to set your sales skills on fire! In this fast-paced session, expert sales coach, Micheal Burt, will equip you with four critical skills most sales people lack, which are designed to transform you from So-So at Sales into a Sales Goliath.

1:45 - 2:45 pm
Keynote: Next Level Selling: How to Build a Problem-Centric Sales Team
Presented by: Keenan

Plain and simple, products are useless if there’s no problem to solve. Why? Because people don’t buy things, they buy outcomes. This master of problem-centric sales will show you exactly how to change the way you sell and discover Next Level success.

2:45 - 3:15 pm
Break​ & Sponsor Demos in the XBert Expo

This is your chance to see what our sponsors have to offer, plus a book signing with Keenan!

3:15 - 4:00 pm
Keynote: Ctrl, Alt, Compete - How to Take Control, Alternate Your Approach and Compete in an “As a Service” World
Presented by: Janet Schijns

Ready to understand how to transform your business and find a surefire path forward to revenue? Janet Schijns, industry admired go-to market and channel geek, will share her secrets for successfully building a business with unlimited growth potential.

4:00 - 4:15 pm

4:15 - 5:15 pm
Marketing Keynote: Influence Not Influencers
Presented by: Rand Fishkin

“Influencer Marketing” has been all the rage for years. But is there a better way? SEO Marketing guru, Rand, will offer a broader, more impactful, higher ROI path to reach the right customers, in the right places.

5:15 - 6:45 pm
Networking Happy Hour-and-a-Half

Finish off your first exciting day with drinks and food in the XBert Expo, as you network with other conference attendees, visit with our sponsors, and try out new exciting products and services for your business.

6:45 - 9:00 pm
Invitation-Only Cocktail & Dinner Party

A handful of lucky partners and key customers will be whisked off to a secret location for a fun-filled evening with Nextiva leadership. Not on the list? Get ready for Crazy Tracy's Luau.

8:00 - 10:30pm
Crazy Tracy's Luau

Put on those Hawaiian shirts and grab a thirst-quenching Mai Tai as Nextiva's Chief Amazing Officer, Tracy Conrad, welcomes every one to the wildest Luau this side of Hawaii at the Talking Stick Resort's Sunwatcher Bar! Grass skirts and coconut bras not required.


8:00 - 8:45 am
Continental Breakfast

Go ahead - have that second Danish while you sip your cup of joe. We won’t tell.

9:00 - 10:00 am
Fireside Chat: Netflixed: Building a Brand and Bringing Down Blockbuster
Featuring: Marc Randolph and Nextiva CEO Tomas Gorny

Pull up a chair for an intimate conversation between Nextiva CEO Tomas Gorny and Netflix co-founder, Marc Randolph. They will be discussing how a scrappy Silicon Valley startup brought down Blockbuster and built one of the world's best-known brands.

10:00 - 10:30 am
Break & Sponsor Demos

Don’t dilly-dally. This is your chance to learn about the latest and greatest products, all while making invaluable business connections.

10:30 - 11:15 am
11:15 am - 12:30 pm
All-Attendee Lunch on the Patio

Enjoy amazing weather, delightful food and stunning scenery along with live jazz music. Lunch doesn’t get much better than that.

12:45 - 2:15 pm
2:15 - 2:30 pm

2:30 - 3:15 pm
Keynote: You Don't Have to be Ruthless to Win
Presented By: Jonathan Keyser, Founder of Keyser

Jonathan is on a mission to change the business world through selfless service and prove, once and for all, you don’t have to be ruthless to win.

He will share lessons learned through a career in Commercial Real Estate on how you can do business differently – how you can serve, give, be selfless and find extraordinary financial success in the process.

Jonathan will take you on a journey to:

  • 1.) Explore the long-term problems with behaving ruthlessly in business
  • 2.) Teach you what doing business differently actually looks like
  • 3.) Empower and enable you to create a culture of selfless service for your own organization
3:15 - 3:30 pm

If you haven’t done it yet, this is your last chance to explore the latest and greatest products, plus make some amazing business connections.

3:30 - 4:00 pm
Keynote: NextOS in Action
Presented By: Chethan Visweswar, VP of Global Product Engineering

Attend this session to see how real customers using NextOS transformed their business, with demos of actual customer solutions. You’ll leave this session empowered with customer success stories and high-level value prop messaging to open the door for NextOS deals. And you’ll learn how Nextiva provides NextOS sales and demo support to help you close business.

4:00 - 4:15 pm
4:15 - 5:00 pm
Keynote: Where Do We Go From Here?
Presented By: Cathryn Valladares, Nextiva with Special Guest Analyst, Diane Myers, of IHS Markit

How do you take the plethora of information obtained from NextCon back to your business? Join us for a discussion about the current trends in the industry, where Nextiva fits in the industry, how to position Nextiva in the marketplace, and most importantly, learn how to let Nextiva create success for you!

5:00 - 6:00 pm
Adjourn; Time to hit the Poly Playground

There’s no better way to end the day than grabbing a cocktail and challenging your newfound friends to cornhole, ping pong, life-size chess or Jenga.

6:00 - 8:00 pm
Partner Awards Dinner

This must-attend event is the time we celebrate all of you, our amazing partners! Mix, mingle and reconnect with everyone you’ve met over the past few days and enjoy an evening full of exciting announcements, highly anticipated awards/recognition and great food.

8:00 - 10:00 pm
Ezra Ray Hart Private Concert

Did someone say massive private party where you get to hang out with global superstars? That’s exactly what you can expect at our amazing wrap-up concert. This year’s event features Mark McGrath of Sugar Ray, Kevin Griffin of Better Than Ezra, and Emerson Hart of Tonic. The supergroup Ezra Ray Hart will rock the house and you’ll be so close you might even touch them. (Appropriately, of course.) Join us for an evening of dancing and debauchery!