How to Use Instant Messaging With Nextiva
To begin using instant messaging, all you need is a Pro or Enterprise voice plan that includes real-time messaging capabilities.
Since this feature is integrated with your existing VoIP service, you only need the Nextiva App installed on your computer or smartphone.
To send an instant message with Nextiva, follow these steps:
1 Sign in to the Nextiva App with your username and password.
2 Click on the globe icon on the left side of the screen.
3 Begin typing their name, and the results will update instantly.
4 Double-click their name to begin your chat.